Since the springs are winding "up" when the door is closing and going down, the fully closed position is the most stressful on the steel and thus the most likely position at the moment of failure. This is a good thing, because failure near the top-of-travel means that you suddenly have a large, increasing weight falling. Thus we see the principle that you should never be standing or walking under the door when it is opening or closing, especially if you do so manually instead of with an electric opener. When the springs are working correctly, the door appears nearly weightless, but this is an illusion that turns into a calamity when the springs suddenly fail.
I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.

Smartphone Control: Many newer garage door openers allow you to connect the device to your home's Wi-Fi network, according to RW Garage Doors. You then can open and close the door through a smartphone app. In fact, many of these apps will give you an alert on the smartphone when the garage door is open for a certain period. Some opener models even can connect to your existing Smart Home system, incorporating all your appliances on one system.

Here are the new replacement springs I ordered from a distributor, which I found using a Google search for "garage door supply" (search that phrase now). You certainly won't find these at Home Depot or Lowe's (although last I checked Lowe's does carry the less daunting extension spring replacements). I also have a list of some suppliers at the end of this page.
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Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)

However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!

The replacement springs in my case proved to be 0.2253 wire size, 2.0 inch (inside) diameter, and 24 inches long, in a pair of one left- and one right-hand winding. Actually, the old springs in these pictures were a slightly smaller size, but another similar door on this garage was better balanced by that size. Whoever installed the old springs didn't quite get the weight and size just right; it is not unusual to find a repair service installing a slightly off-balance spring size that happened to already be on the truck during the service call. My electric opener had no trouble handling the small imbalance. But since it is safer to reduce the electric operating force as much as possible through careful balancing, I chose the size that was working better on the other door. The Chamberlain brand electric openers (also sold by Sears) I have incorporate a plastic worm gear that tends to wear out after some years of use, requiring a disassembly and installation of a $20 repair kit; this wear is minimized by a properly balanced door.
The best garage door openers have a lifetime warranty on their motor and belt or chain. While it’s common for motors to come with lifetime warranties, belt and chain and parts warranties are often not that generous. However, it’s not uncommon for parts warranties to extend several years. Often the warranties are limited and subject to specific stipulations that vary and are detailed in the user manuals.
At Kitsap Garage Door, our Clopay commercial garage door catalog is designed to facilitate efficient and long-lasting operations. We have several options appropriate for any commercial industry, from fire stations and restaurants to concessions stands or ticket sales. Explore our selection of commercial garage doors, specialty products and accessories including:
You depend on your garage doors to provide safety and security at your home or office. They are also great for enhancing your property’s curb appeal and increasing its value. With their many moving parts and how they operate, you must have access to a reliable service company when something goes wrong. Houston residents and businesses trust us to make sure their garage doors will work when they need it to. 

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