Since the springs are winding "up" when the door is closing and going down, the fully closed position is the most stressful on the steel and thus the most likely position at the moment of failure. This is a good thing, because failure near the top-of-travel means that you suddenly have a large, increasing weight falling. Thus we see the principle that you should never be standing or walking under the door when it is opening or closing, especially if you do so manually instead of with an electric opener. When the springs are working correctly, the door appears nearly weightless, but this is an illusion that turns into a calamity when the springs suddenly fail.
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.

With all the styles offered by Clopay®, many homeowners fall in love with multiple doors. To help you choose the best garage door for your home, Clopay® has developed a comprehensive buying guide, outlining styles, construction materials, insulation, wind resistance, automatic garage door openers and more. We also allow you to view different door styles on your home with our Door Imagination System. Simply upload your home or choose from a variety of sample homes with one-car, two-car, and three-car garages to design the best garage door for your home.
Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.
We would definitely recommend Precision to anyone that needs garage door services! We were able to get a service appointment right away! Tom arrived and was very professional and courteous. He took the time to go over what repairs were needed and provided an estimate. He was ready to do the repairs right then and there and within a few hours, we had our garage door up and running like new! Thanks to Tom and Precision for a positive experience!
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Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Spring stretch: When the door is at the top of travel, the spring(s) are hardly wound, but are stretched, so on a single-spring installation this stretch tends to pull the shaft towards the non-spring side. With two springs, the stretch tends to cancel out. This top-of-travel spring stretch, being about 7 or 8 turns of the wire, will thus amount to upwards of about 2 inches on a typical size spring of 0.253 wire. This spreads out to a gap of about 0.020" per coil on a typical 100-coil spring, so the stretch is not very visible.
The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.
With the rods and other tools at hand, I am ready to begin. The first task is to remove the broken spring and its unbroken mate from the torsion shaft. To remove and disassemble the shaft and lift drums, the torsion on the unbroken spring must first be released. I used a ratcheting box-end wrench to loosen the set-screws while pushing the rod against the force I knew would be released when the screws let go. Later I switched to an open-end wrench for the set-screws, since some of the square screw heads were too rough to fit in the box-end wrench.

Install the stiffening strut on top of the top section of steel doors with the section lying flat. Then install the opener bracket that replaces the center bracket between the top two sections. While you’re working on the sections, protect them from scratches by putting carpet scraps on top of your sawhorses. Now, slide the rollers into the roller brackets.

Garage Door Service

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