The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.
Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
The special-price don't-tell-my-boss trick: In this scheme, after the technician has worked on your door for a bit, he will grimly notify you that he has discovered an additional repair needed, not just the spring(s). He will offer to do the work at a "special price" if you agree not to tell his boss. This air of conspiracy to get a bargain distracts and disarms you from critically thinking whether you really needed the repair in the first place (likely you don't), and whether the price is really a bargain (likely it isn't).
I was careful not to assume that the previous installation correctly oriented the right- and left-hand springs on the correct sides of the center bearing plate. They could have been installed backwards by an incompetent installer, resulting in them having been wound looser (larger diameter coil) instead of tighter (smaller diameter coil) than when in their relaxed state, and if so I would have corrected them on the new installation. The proper orientation of the springs applies their reaction torque from tighter winding such that it turns the drums to lift the door. Verifying this is a rather simple exercise in mechanical visualization, but does require some care to be certain of correctness. If you were to install the springs backwards, and then start to wind them in the wrong direction, then the torsion bar will start winding the drums backwards, and not holding against the vise pliers, which should be obvious to inspection. Winding a spring backwards also tends to screw the spring off the cones; this error cannot proceed too far before the spring slips off the cones.
The Heavy Duty Chain Extension Kit for 8 The Heavy Duty Chain Extension Kit for 8 ft. High Garage Doors is required for reliable everyday operation of Chamberlain heavy duty chain drive models in 8 ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes ... More + Product Details Close
We take the garage door installation process very seriously. The way a garage door is installed will impact every aspect of it for years to come. The noise level, ease of use, wear on other parts, appearance, and even out of pocket repair costs over the life of the garage door are all a direct result of how well the installation was performed. Call us today and you will see firsthand the A1 difference. Years from now you will be happy you chose A1!
Insist on having any old parts returned to you, and have that noted on the written order before work begins. An honest and competent technician will not object to this. The evidence will establish whether you really needed the parts or not, and you can consult another opinion if you have any doubts. This tends to deter the parts-upsell scam, and protects you even if you know nothing about what you're buying while under the pressure of making a costly decision. If the old parts mysteriously "disappear", then you have reason to be suspicious.