Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!
Before setting the last panel in the tracks, set the power unit on the actual frame and slide it in the ends. Hardened screws are used to attach the center bracket (Image 1). They are a different type screw — they are tougher and will last a lot longer. Make sure the bracket is level (to the eye) when installed and leave the bracket a little loose so adjustments can be made. Fasten down all the hinges (Image 2).
These springs weighed in at just over 9 pounds each, including the winding cones. They are covered with a light film of oil, and at this point the job starts to get messy. The manufacturer has painted them with a "225B24" part number, which no doubt indicates the 0.2253 inch wire size, 24 inches long. Perhaps the "B" indicates the 2-inch inside diameter. Both the left- and right-hand springs have this same number on them.
Manufacturers and distributors of torsion springs believe they are better off not retailing their product directly to the public. They believe they are maintaining higher prices for their product by restricting sales "to the trade." One brochure for parts even flatly stated, "We do not sell to the end user. We protect our dealers," which would seem to be prima facie evidence of an illegal restraint-of-trade scheme. But this is an old story which is true of virtually every product and service, going back to medieval guilds and before.
The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
As your Kentucky and Ohio garage door repair company, we offer a team of experienced and knowledgeable technicians who move with urgency to diagnose your issues of any garage door repair or service They’ll discuss your options, and then execute the option you’ve selected for your home. When you need the best in garage door service, installation and repair, choose AE Door & Window.
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
Although you can replace your garage door opener on your own, it’s more difficult than most DIY projects, so following the installation instructions is a must. If you’re not confident you can replace the opener on your own, you should consider hiring a professional, which further increases your costs. You can also expect to pay more if you’re replacing a garage door in addition to the opener.