Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.
The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
The deluxe-model upsell trick: Don't you want the best? Don't you want to protect your family? Galvanized springs may be offered to you at extra expense as "longer lasting". Although bare springs (also called "oil tempered") can develop a light film of rust, the eventual failure is due to fatigue and not corrosion. The use of coated springs (whether galvanized, painted, powder-coated, or surface-converted) is mostly about appearance: the customer likes his new door to look shiny, and the customer doesn't like repair parts that show superficial rust from storage.
The parts, parts, parts trick: You might be told you need new rollers, cables, drums, bearings, etc., when you don't, or at highly inflated prices. Good questions to ask when first calling for service include, "How do I know you will only charge me for the parts I actually need?", and "If you don't have all the parts I need, what will you charge me to come back?"
The standard winding tools are simply a pair of 18-inch lengths of mild steel rod, 1/2-inch diameter. Winding cones can have different socket sizes (such as 5/8 inch instead of 1/2 inch), so it is important to measure the socket and select a matching rod diameter. Also beware that poor-quality cones may have a sloppy fit to the winding bars, and a loose fit presents a severe hazard of slipping at the worst moment; anything more than about an inch or two of play at the handle end is too loose for safety. I bought a 3-foot length of zinc-plated 1/2-inch diameter steel rod from Home Depot for about $3, which conveniently cuts into two halves of just the right length (the store might even cut it for you if you ask). A steel supplier selling at commodity prices might charge about 50 cents or so for such a piece that weighs about 2 lbs. Drill rod would work if used in the annealed condition in which it is originally sold, but the added expense provides no benefit and the brittleness (if it had been hardened and not annealed) would worry me a bit. Rebar, threaded rod, screwdrivers, etc., are absolutely foolish as they will not fit the socket snugly. Aluminum rod is definitely too weak, and will bend under the torque that must be applied. Longer rods would make for more leverage but unwieldly swing; shorter rods make for uncontrollable swing. As we'll calculate below, the 18-inch standard tool length is an appropriate compromise. Note that you do not need 18 inches of ceiling clearance above the torsion shaft to use an 18-inch rod, since you need not swing the rods above horizontal when winding.
Whether you’re looking for garage door opener maintenance, garage door opener repair, or a brand new garage door opener, Sears Home Services can help. We’re your best, most-trusted option for fast, quick, and easy local service, repair, and maintenance of your automatic garage door opener. Whether your garage door won’t open or close, your garage door opener chain is broken, your automatic garage door opener won’t work after a power outage, your garage door won’t work when it’s cold, or your automatic garage door opener won’t stop running, we’ll connect you to the best local automatic garage door opener repair service technicians in the business. Technicians that are highly trained, licensed, vetted, nearby, and guaranteed to help fix all of your garage door opener needs. We have thousands of local technicians that are always “near me,” that can help you no matter what your appliance emergency.
Direct Drive - Unlike chain- and belt-driven systems, where the motor remains stationary while moving a chain, a direct drive motor moves while the chain stays in place. Because of this, the only moving part is the gear the motor uses to move while lifting the door. To our knowledge, only one company makes direct drive garage door openers: Sommer. The company claims the motors are more efficient and quieter than any other type of opener. However, this is the most expensive type of opener we’ve found, costing around $286 on average.
Current data from real estate firms throughout the country show that replacing the garage door raises the value of a home by an average of $2,810, according to Remodeling Magazine's report. Based on the average cost of $3,304, this means that replacing a garage door is expected to return 85 percent of the job’s cost, nationally. When replacing a garage door in the Western U.S., however, the return is predicted to be 110.8 percent of your investment.
Belt driven garage door openers offer a prime level of noise reduction if you want a silent environment in the garage. While common chainlinks will rattle during use, the smooth performance of a belt dampens noise as the garage door slides up and down. Using a 3/4 motor, the Genie SilentMax 750 will easily tackle any typical garage door while keeping the environment quiet and comfortable while in use.
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
You'll never ask yourself that question again. Just look at your phone to know for sure. Most smart garage door openers will tell you if it's open or shut. They'll send a message every time your garage door is opened or closed too, if you like. Electric garage door openers provide a huge amount of convenience and safety. Imagine you're in a hurry, it's raining out, you pull out of the garage then press the button on your garage door opener remote. The garage door closes, and you didn't have to get out of your car.
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