My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
“Especially on houses where the garage is front and center, the garage door absolutely has to look good,” says Casey McGrath, a real estate practitioner in Kitsap County, Wash. And it has to operate smoothly: Americans use the garage more than any other entry to the house, including the front door, according to a survey commissioned by window and door manufacturer JELD-WEN.
There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.
Horsepower is another key factor when it comes to garage door openers. Look into ½ horsepower garage openers if you have standard aluminum doors. Oversized doors and one-piece doors may require 3/4, 1 or 1¼ horsepower garage door openers. Garage openers with higher horsepower use less effort to operate and minimize wear and tear on the motor. This is ideal if your garage doors act as the main entrance to your home.
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Stress and lifetime: Calculating the maximal stress in the wire is useful for estimating the lifetime. Using the formula above, the bending stress S in the spring wire is 32*238/(π*0.2253^3) = 212 Kpsi. The spring index C is D/d = 2.23 / 0.225 = 9.88. The Wahl correction factor is Kw = (4C-1)/(4C-4) + 0.615/C = 1.15. The Wahl-corrected stress is Kw * S = 1.15 * 212 Kpsi = 244 Kpsi. This predicts about a 10,000-cycle lifetime, which is the standard "cheap spring" configuration originally installed. Note that while this stress is proportional to the torque being applied, it is also in proportion to the inverse third-power of the wire size. Thus slightly heavier wire sizes (and suitably adjusted D and/or L) radically improve the expected cycle lifetime of the spring.
The optician's trick: The serviceman looks over your door with lots of scowling, chin-scratching, and tsk-tsking. You ask, "how much?" He replies with the fair price. If you don't flinch at that price, he says, "for the parts", while quoting a large additional cost for the labor. If you still don't flinch, he adds, "each," while pointing back and forth to your pair of springs. (I hope none of you service people are reading this!) I call this the "optician's trick" after the old vaudeville joke about lenses, frames, and left/right.

Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Spring rate and torque: In my spring replacement above, the wire size was d = 0.2253 inches, and the ID was 2 inches, giving a mean diameter D = 2.2253 inches. The number of coils is L/d = 24 inches / 0.2253 = 107, less about 5 dead coils on the winding cones, or 102 active coils. Thus the spring rate is K = (π*28.5*10^6 * (0.2253)^4) / (32 * 102 * 2.2253) = 31.8 in-lb/turn (IPPT). Winding 7.5 turns * 31.8 in-lb/turn yields a torque of 238 in-lbs per spring.
The various increments of standard wire sizes differ by only about 0.010 inch, so calipers or a micrometer would be the tool to use to be certain of the stepped size you have, or else a trustworthy ruler marked in tenths of an inch to use the measure-10-turns-and-divide-by-10 trick. The most common wire sizes in the US are 0.207", 0.218", 0.225", 0.234", 0.243", 0.250", and 0.262".
As your Kentucky and Ohio garage door repair company, we offer a team of experienced and knowledgeable technicians who move with urgency to diagnose your issues of any garage door repair or service They’ll discuss your options, and then execute the option you’ve selected for your home. When you need the best in garage door service, installation and repair, choose AE Door & Window.
I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.
If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.
Install the stiffening strut on top of the top section of steel doors with the section lying flat. Then install the opener bracket that replaces the center bracket between the top two sections. While you’re working on the sections, protect them from scratches by putting carpet scraps on top of your sawhorses. Now, slide the rollers into the roller brackets.

The replacement springs in my case proved to be 0.2253 wire size, 2.0 inch (inside) diameter, and 24 inches long, in a pair of one left- and one right-hand winding. Actually, the old springs in these pictures were a slightly smaller size, but another similar door on this garage was better balanced by that size. Whoever installed the old springs didn't quite get the weight and size just right; it is not unusual to find a repair service installing a slightly off-balance spring size that happened to already be on the truck during the service call. My electric opener had no trouble handling the small imbalance. But since it is safer to reduce the electric operating force as much as possible through careful balancing, I chose the size that was working better on the other door. The Chamberlain brand electric openers (also sold by Sears) I have incorporate a plastic worm gear that tends to wear out after some years of use, requiring a disassembly and installation of a $20 repair kit; this wear is minimized by a properly balanced door.
A common material for a new garage door is steel sheet formed or stamped to look like a raised panel wooden door. Steel doors are available in uninsulated, insulated, and double skin steel. A design mimicking carriage house doors has become popular since early 2000s, and many manufacturers clad the exterior of a steel door with composite, vinyl boards, or other trim to give it the appearance of wood.
Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.
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Since 1975, Kitsap Garage door has provided Kitsap Penninsula with reliable, comprehensive and responsive residential and commercial garage door repair, maintenance and installation services. At Kitsap Garage Door, our primary focus is offering Bremerton, Shelton and Kitsap, WA, home and business owners with the highest quality products and services, as well as exceptional customer experiences marked with free service estimates, workmanship warranties, reliable support and emergency services.
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