Kevin gave 30 mins advance notice via text before arriving, and he was very friendly and knowledgeable about the Chamberlain garage door opener that we ordered on Amazon. I was pleased with the thorough model description provided, and customer reviews which helped with our decision making, and our package came on the same day that it was ordered! I liked the process of choosing 3 preferred appointment times, and receiving a confirmation email which included Kevin's picture. The install price was very reasonable, and I would gladly use your Home Service again!
We guarantee same day garage door service on calls placed by 1:00 pm. We are on most jobs within 2 hours of the request for service being placed. All our technicians travel in fully stocked trucks to your home or business to enable us to complete nearly all overhead / garage door repairs on the first trip without the need for additional appointments just to complete the job. We guarantee to exceed the normal service appointment you have experienced with other garage door companies by implementing the Absolute 22-point inspection on all jobs that we take on. Our 22-point safety inspection ensures the customer that all vital mechanical and safety parts of the door are fully operational and functioning as they should be. This prevents any future service calls for our customer and in turn saves YOU, the customer, money!
The wire size and winding direction are easily discovered and proved, as I will explain below. You absolutely must know and understand the critical measurements of your old springs to order replacements. This assumes that the old springs were the correct to begin with; it is not uncommon to have incorrectly sized springs on a door due to a previous sloppy installation, or a significant change in weight of the door.
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
While winding or unwinding, one must be mindful of the possibility that the spring could break during winding process itself. If that should happen while the spring is significantly torqued, hazardous forces on the winding bar will suddenly become unbalanced, and the bar will take an unexpected jump, possibly injuring your hand or anything else in its path. At the same time, the spring remnants, although captured on the torsion bar, will create a frightening racket that would give the bravest soul a start. So your winding technique should be firmly in control of the rods, and you should not be so delicately perched on a ladder such that a startle will result in a fall.
The technician that came out, Todd Noel, was very friendly and professional. He fixed my problem quickly and did not overcharge me for something that I did not need. He also made some great recommendations for future work. Because of his level of service and my customer experience, I highly recommend Precision and will use them again in the future.
The Chamberlain Whisper Drive takes control to a higher level than other models with its door and light automation features. The internal control panel has a sensor for motion-activated lighting. In addition, door closing can be instant or set automatically for 1, 5 or 10 minutes. We give this feature a top-notch rating because, should you forget to close your door, your garage will secure itself.
Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."

Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.
Customers who have purchased this garage door opener for their homes have been mostly satisfied with the performance of it. Many have raved about how quiet it actually is—one said instead of hearing the metal squeak and clank like with their last one, only the sound of the “wooden door being jostled around as it is pulled up and down” is all you hear with this one. Customers were also happy with the features including the automatic closer when you forget to shut it after you go inside. Some had had issues with the manual being hard to understand while installing it themselves. But most were happy with the overall performance.
The not-so-competitive advertising trick: How about this racket: We have all heard how you should get at least three bids for any home improvement jobs, right? In some areas the largest ads in the yellow pages are from a single business using various names and phone numbers, masquerading as independent competitors. When you call asking for prices, "they" all quote you very high numbers. You are tricked into thinking you have shopped around for the prevailing price. (The more modern version of this is multiple Web sites that all direct you to call the same person.) If you've ever had to call a plumber you may have unknowingly been a victim of a similar trick.

Cost was $88 for 2 pairs of springs, plus $21 shipping. (I had to order 2 pairs to meet the $50 minimum order.) They came with new cones inserted as shown at that price, so I didn't bother trying to remove and reuse the old cones to save a few dollars. The cones are quite difficult to remove from old springs and to insert in new ones, and the spring supplier will have the right tooling to do that easily. That was the best price I could find on the Web at the time, and didn't seem out of line with what parts like this might cost at at the building supply (if they only sold them). Contractors buy these much cheaper in quantities; they're just an ordinary high-carbon steel wire turned on a winding machine. I also found Web sites asking a lot more money, obviously trying to cash in on search-engine traffic from do-it-yourselfers. Others report that some local dealers sell springs at retail, but at a high price that eliminates any economy versus having them installed.


When it comes to installing garage doors and openers, The Home Depot has an unbeatable team of professionals dedicated to making sure your garage door project runs smoothly from start to finish. Your new garage door can be customized with a variety of features like unique color choices, window styles and hardware upgrades. We also offer options for your garage door opener including Smartphone control, Wi-Fi, battery back-up. The Home Depot installs garage doors and garage door openers with extended warranties that go beyond industry standards. Contact us today for a free in-home consultation.
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."
Here are the winding rods inserted in the winding cone of the unbroken old spring, posed just for a picture. Note that I have carefully placed a sturdy, steady ladder just clear of the swing of the rods, such that when I am standing on the lower rungs to reach the rods, that my head and body are clear of the "kill zone" around the spring and cone. You must have a trustworthy platform to stand on, because a slip or shake of the ladder while you are winding can cause you to lose your socketed attachment to the cone, letting loose the spring. I would not trust an ordinary household step ladder for this purpose.

Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.
Locating a contractor - there are many professional overhead garage door companies. It is always advisable to contact at least three different agencies and request a bid or quote for the work. Be sure that each quote includes the costs for a few different types of doors, any installation fees, and the cost of wiring the electronic openers. Standard prices range from:
You'll never ask yourself that question again. Just look at your phone to know for sure. Most smart garage door openers will tell you if it's open or shut. They'll send a message every time your garage door is opened or closed too, if you like. Electric garage door openers provide a huge amount of convenience and safety. Imagine you're in a hurry, it's raining out, you pull out of the garage then press the button on your garage door opener remote. The garage door closes, and you didn't have to get out of your car.
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