Had a quick response to my call. thought I might have to wait a couple of days to coordinate their schedule and mine. To my surprise I received service in one and one half hours. Not only that but there was no sales call, technician Mike was fully prepared to give me a quote and complete the work as his vehicle carried everything needed. He very efficiently completed the work and cleaned up after I selected from the options. He replaced the springs all rollers and made needed adjustments expeditiously. I would recommend this firm to anyone needing garage door repairs.read more
Cable fail-safe redundancy: Based on the proper setting of the drums on the torsion shaft, the two lift cables divide the lifting force equally to keep the door level as it rises. This not only levels the door, but also provides a fail-safe mechanism. If one of the cables should fail, such as from breaking or losing its end attachment, the other cable will then carry the full weight of the door. This will pull the door up on one side with twice the normal force, while the other side falls from its now unsupported weight, tending to make the door bind in its tracks and jam. Although not foolproof, this is a safety feature of the design which keeps the door from falling catastrophically if a cable were to fail while the door was traveling. The jammed condition also prevents a lowered door from opening with the hazard of a single broken cable, further minimizing the chances of both cables failing. Since if one cable fails the other must sustain the full weight of the door, the cables and attachments are rated many times the normal working load of half the door weight. A proper safety inspection of the door should include a critical look at the cables and their attachments.
Widths - in addition to doors coming in a range of styles, they can be found as double-width and single-width styles. There are some serious considerations when opting for one over the other. For example, if a homeowner decides to use a single door that covers the entire opening of a two-car garage they will have to make serious structural modifications to the entry way;
Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).
In the photo, you can see an extra lag screw on the bottom of the plate, reinforcing weak anchoring from the original two screws (hidden behind the springs). This extra screw was applied by a professional garage door technician on a previous repair visit. I have since replaced the backing with a sound plywood panel anchored into the concrete door header. Since these bolts clamp all the opposing torsion to the wall, the attachment must be sturdy.
Most situations allow you to replace spring(s) without removing the assembly from the wall, if there is enough clearance in the surrounding garage structure at the ends of shafts. By unbolting the end bearing plates and removing the drums, you can run the springs down to the ends of the shaft to remove and replace the springs. This avoids the balancing act of holding a long, wobbly, heavy shaft while climbing up and down a ladder. This is how the professionals get the job done in a few minutes.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.

You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair.
I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.
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Garage door repair is a specialized job, which is typically handled by a garage door repair service. Professional garage door repair technicians can test or repair a garage door system and fix cosmetic blemishes on doors. Common requests include help with jammed or inoperable doors, slow or erratic doors, unusual sounds, dents or scrapes on the door, and general system testing. Garage door repair professionals can work on single-car, double-car and RV-size garage doors.
Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
Resetting the drums, if needed: If the drums were incorrectly set in their old positions, one must reset both drums in new positions on the shaft. This is complicated by the presence of old dimples in the torsion shaft from previous setting(s), which must be avoided lest they improperly influence the new setting of the drums. To begin this process of resetting the drums, the door must first be lowered and resting level on the floor, the spring(s) must be in the unwound condition with their set-screws loosened, and the lift cables wrapped around the drums. If for some reason the door does not rest level on the floor, such as the floor being uneven, then insert temporary shims between the door bottom and the floor to bring the door up to level. Loosen the set-screws on the drums, and turn the torsion shaft to avoid the old dimples from the set-screws in the old drum position. Tighten the set-screw on the left drum (that is, on your left as you face the door from in the garage), creating a new dimple, and apply tension to its cable with the locking-pliers technique, enough tension to keep the cable taut but not enough to start to move the door up. Attach and wind the cable on the opposite (right) drum by hand until the cable is similarly taut, and set the screw, remembering that tightening the screw will tend to add a bit of extra tension to the cable. Both drums should now be fixed on the torsion shaft, with the cables about equally taut (listen to the sound when you pluck them like a guitar string) and the door still level on the ground. Setting the left drum first, and the right drum second, will allow you to take up any slack in the cable introduced by the left drum rotating slightly with respect to the torsion shaft as you tighten the set screws. This alignment and balance of the cables, drums, and door is critical to smooth operation and proper closing. If you have a single-spring assembly, the distance along the torsion tube from the spring cone to one drum is longer than to the other drum, which allows a bit more twist to one side than the other, and you may have to compensate with the setting of the drums.

Garage Door Service Co

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