The deluxe-model upsell trick: Don't you want the best? Don't you want to protect your family? Galvanized springs may be offered to you at extra expense as "longer lasting". Although bare springs (also called "oil tempered") can develop a light film of rust, the eventual failure is due to fatigue and not corrosion. The use of coated springs (whether galvanized, painted, powder-coated, or surface-converted) is mostly about appearance: the customer likes his new door to look shiny, and the customer doesn't like repair parts that show superficial rust from storage.
Measure springs only when relaxed: Measurements must be taken on a relaxed spring because the winding adds significant overall length while reducing the coiled diameter. If you have a paired design, and one is broken and one is intact, then don't try to measure the length of the intact spring with the door down. A wound spring has 7 or 8 turns adding to the overall length, and will therefore be about 2 inches longer than when relaxed. Measure the lengths of the pieces of the broken spring, which will be unwound, and add them together. As a check, one can measure the length of the intact spring after it is unwound in the procedure to follow below. Be sure also to observe whether the springs are originally of equal sizes, because it is quite possible that they are not.
And for some extra features, you'll appreciate accessing the system through the MyQ smartphone app. You can set up this Chamberlain opener to automatically close the door after 1, 5, or 10 minutes, which is great for people who are a bit forgetful. We also really like the motion-detecting control panel, which turns on lights whenever it records nearby movement.
For fast service and great prices in the Charlotte area, call Garage Doors & More. We have the area’s best trained technical staff, and all have been 3rd party certified. We top that off with our $29.00 Service Call with repair. We repair all brands of garage doors and openers. We also stock many hard to find parts. We have multiple locations in the Charlotte Metro area, so rest assured that we can get a technician to your home or business as quickly as possible. Call us today for fast service.
The deluxe-model upsell trick: Don't you want the best? Don't you want to protect your family? Galvanized springs may be offered to you at extra expense as "longer lasting". Although bare springs (also called "oil tempered") can develop a light film of rust, the eventual failure is due to fatigue and not corrosion. The use of coated springs (whether galvanized, painted, powder-coated, or surface-converted) is mostly about appearance: the customer likes his new door to look shiny, and the customer doesn't like repair parts that show superficial rust from storage.
My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
You might genuinely need some extra parts when you thought you simply needed a broken spring replaced, and a good serviceman will perform a simple inspection to identify such parts. Nor is it unreasonable for a business to charge separately for a service call versus repair work actually performed. But the best protection for you as a buyer, being somewhat at the mercy of whomever you decide to bring on site, is to understand what is being done, and ask intelligently for a clear explanation or demonstration of why extra parts are required.

Since 2015, we’ve tested a variety of devices such as smart locks, video doorbells, DIY home security systems, thermostats and more. We use these testing experiences to inform our evaluations of other equipment. As time and resources allow, we occasionally test new types of products, but there are still some circumstances where we’re unable to conduct in-house tests. When testing isn’t possible, we conduct thorough research using the same standards we apply to our in-house tests – this is the case with smart garage door openers. We’ve reviewed garage door openers since 2011. 

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