GUESS YOU DON’T CARE to reply to my emails, so I'm posting it up here..... On Sep 8, 2018, at 2:52 PM, Joe Turiczek wrote: Thanks for the invoice, thanks for the service, thanks for the rapid response, thanks for Chris (the tech), but one note….. I’m a really handy guy, I repair and maintain nearly everything around the house, I am very mechanically adept, and I am also a highly skilled technical person that runs my own business by trade. I would have and could have repaired the belt myself, but I am traveling for business sooner than I could have ordered a belt, and did the repair….which means, I looked at the belts, I watched all the videos, it’s an EASY repair. I have belts down to a science, I’m really not an armchair DIY repair guy, I’m pretty good……That being said, I also shopped for prices of new belts for at least 30 mins or better, across easily 20-30 different parts and/or repair websites. Why am I telling you this? Because I think Chris, and your labor prices are spot on, and he deserved every cent, and your labor billing is more than fair…..however, I think your charge for the belt is a bunch of crap, it is nearly double of the HIGHEST price I found, which was $20-$25 higher than the average prices I found. Based on that alone, there is no way I could recommend, your otherwise FANTASTIC service, to anybody I know with a straight face. That’s just me being honest, because that’s who I am.
One of these "sproing" events at our house finally motivated me to research how these repairs are done. This happened in 2002, when my wife parked the chariot and shut the door. After the door closed, there was a horrific noise that she could only astutely describe as, "a big spring snapping and vibrating". Although I have hired professionals several times in the past to install or repair garage doors, the difference this time was the innovation of Google and newsgroups like alt.home.repair. I was determined to learn the process and to search for online parts vendors.
A standard residential door raises 7.5 feet, but since the door goes horizontal this is equivalent to raising the whole door for half that distance, or about 3.75 feet. So if the door weighs, say, 150 lbs, then the energy supplied by the springs is 3.75 * 150, or about 563 foot-pounds. This is like throwing a 50-lb sack of cement up a 11-foot flight of stairs. Or catching a 50-lb sack of cement dropped from 11 feet up.
This work is risky, but the risk is comparable to doing your own car repairs, or climbing on the roof of your house to clean your gutters. These are dangerous things that many people can do safely, but that safety depends on intelligent understanding and application of proper techniques. Professional door repair technicians, who are fully knowledgable, skilled, and experienced, report that they nevertheless are injured from time to time, despite their best efforts. Coldly evaluate your abilities and motivations, to judge whether you can manage the risks of this work for the benefit of the money and time you might save.
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Sears can fix almost any broken garage door opener, regardless of the brand or where you bought it. Trying to repair a garage door opener yourself can be dangerous because of the spring tension. The Sears technicians who repair garage door openers are experts; they have the knowledge and experience to repair the garage door opener correctly and safety.
No matter your service need, our garage door specialists in Houston are ready to help. We provide routine maintenance of your garage doors and gates, repairing broken components, and installing new doors and gates. You can always depend on Garage Service Pros to deliver speedy yet effective service. With same day service and availability 24-hours for emergencies 7 days a week, you will always have someone on the other end of the line when you need us most. We take great pride and provide excellent customer service in the following locations.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
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“Especially on houses where the garage is front and center, the garage door absolutely has to look good,” says Casey McGrath, a real estate practitioner in Kitsap County, Wash. And it has to operate smoothly: Americans use the garage more than any other entry to the house, including the front door, according to a survey commissioned by window and door manufacturer JELD-WEN.
There are many potential problems with garage doors, but the most common problem is the failure of one of the garage door springs. Torsion springs, which run along a bar above a closed door should never be replaced by a homeowner unless they have had specific training. To solve broken spring problems just give us a call. We are always available for free phone consultations and we love helping people fix their garage doors.
The salesman-disguised-as-technician trick: In this trick, you arrange for a service call to your home, perhaps paying a small fee up-front, and a neatly uniformed man arrives in a very technical-looking truck, carrying an impressive tool kit. He carefully examines your door, perhaps using some impressive testing devices to lend weight to his expertise. He then condemns your door as not worth repairing, and tells you, to his sincere regret, that you must have a new one. In fact, this technician is not a technician, but a salesman who only sells, and does not repair, doors. Even if he doesn't sell you, he is doing well just collecting fees for service calls that are no more than sales visits. He doesn't actually have to ever fix anything, and he may not even be capable of doing so himself. He's an expert at selling, which genuine technicians are not. In the worst case, when you refuse to buy a whole new door, he might refuse to follow up with a visit from an actual technician, either outright, or only with an unacceptable delay ("we're too busy to get a guy out until next week", when your car is trapped). If you find yourself closing in on this situation, then politely invite him to leave, and try someone else. That is your right, and in fact the only power you have to bargain in such circumstances. At that point, he may offer to promptly bring in his competent colleague, who will turn up lacking charm and looking awful, but might actually do the work, possibly at a fair price. If so, you will have beaten a legal variation of the classic illegal bait-and-switch (see below). The switch was attempted, but not required, which makes this legal. This is a hazard of any direct-sales situation. Because it rarely appears in everyday retail sales, it can surprise the unwary.
While many sites may encourage you to save on garage door replacement costs by installing the door yourself, this is severely discouraged due to safety concerns and the installation techniques and tools required to properly and efficiently replace a garage door. When installing a new garage door, the range of prices also includes the labor performed by the professional garage door technician. These costs can include: