Though we’ve grown a great deal, we still approach each customer with a focus on personalized service. We want to meet your needs as effectively as possible. We also provide a sense of urgency to each job, knowing that garage door needs often represent a significant life or work slowdown. Get in touch with us to schedule a visit, ask questions or to learn more about what we offer and how we can help get your garage door back up and running again.
For more than 35 years, AE Door & Window has served the Cincinnati and Northern Kentucky areas with high-quality Clopay garage door products and exceptional services. We started as a small company operating out of a garage. In the decades since we first opened, we’ve grown into a regional provider that businesses and homeowners turn to when they need garage door products, services and repairs.

Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
Follow the directions. Torsion springs require careful adjustment so be sure to read the manual for your particular door to properly set the spring tension. This is crucial to the safe and correct operation of the door. Most garage door repairs should not take more than a few hours for basic maintenance repairs, or half a day with a helper for the more complex spring work.
When picking the best garage door for you, a good place to start is with material type. Most garage doors are made from either wood, steel or fiberglass. These three materials are strong, durable and each have their unique benefits at various price points. In order to pick the perfect fit for your home we have developed the DoorView® garage door designer. This interactive visualizer tool helps you design your dream door and allows you to see how it will look on your home with just the push of a button. You can also try it on your Apple iPad and Android devices.
In the United States, the Consumer Product Safety Improvement Act of 1990 required that automatic residential garage door operators manufactured on or after 1 January 1991 conform to the entrapment protection requirements of the 1988 version of ANSI/UL standard 325.[11] A requirement for redundant entrapment-prevention devices was added in 1993; such a system can use an electric eye, a door edge sensor, or any other device that provides equivalent protection by reversing the travel of the closing door if an object is detected in its path. [12][13]
Since their invention in the 1920s, electric garage door openers have come a long way. Garage door openers work by using a trolley connected to an arm that attaches to the top of the garage door and slides back and forth on a track, which opens and closes the garage door. When operating the motor, a chain or belt turns and pulls the trolley along the track. A good garage door opener will have a horsepower of 1/2 HP, 3/4 HP, or 1-1/4 HP. Garage door openers have the ability to open and close a limited number of times in power outage emergencies. Security is something else to consider when purchasing an opener. It's helpful to have sensors that will stop the operation of the garage door when a person, vehicle, or other obstacle is in the way.

Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.


Removing winding cones from an old broken spring for reuse in a new spring: Springs without the winding cones installed are a little cheaper than with the cones. Twisting the old cones into a new spring is easy with a vise and pipe wrench, but it can be tricky removing old cones from a broken spring for reuse. To remove old cones, mount the cone in a vise such that the spring portion is free. Grab the last few turns of the spring in a pipe wrench, engaging the teeth of the wrench into the end of the spring wire. Turn the wrench against the end of the spring wire, releasing the end of the spring from its clamping onto the cone, as you twist the loosened spring off the cone. Another more certain if not brutal method is to use an angle grinder with a thin metal-cutting disk to cut through the loops of spring wire where the loops wrap around the cones, being careful not to nick the cone itself too much. You could also cut into the old spring loops with a just hacksaw and break off the loops with hand tools, but this will require a lot of effort.
Your garage door is most likely the largest opening on your home, and as a result, it can affect your home’s energy efficiency. For homes in areas that experience colder winters or warmer summers, choosing an insulated door can save you money and improve the comfort of your home. Doors insulated with our Intellicore® insulation technology operate more quietly and are more durable. We also offer insulated glass window options that can help maintain energy efficiency and allow natural light into your garage. Visit our insulation guide to learn more about garage door insulation, or learn more about Intellicore® here.
For fast service and great prices in the Charlotte area, call Garage Doors & More. We have the area’s best trained technical staff, and all have been 3rd party certified. We top that off with our $29.00 Service Call with repair. We repair all brands of garage doors and openers. We also stock many hard to find parts. We have multiple locations in the Charlotte Metro area, so rest assured that we can get a technician to your home or business as quickly as possible. Call us today for fast service.

Removing winding cones from an old broken spring for reuse in a new spring: Springs without the winding cones installed are a little cheaper than with the cones. Twisting the old cones into a new spring is easy with a vise and pipe wrench, but it can be tricky removing old cones from a broken spring for reuse. To remove old cones, mount the cone in a vise such that the spring portion is free. Grab the last few turns of the spring in a pipe wrench, engaging the teeth of the wrench into the end of the spring wire. Turn the wrench against the end of the spring wire, releasing the end of the spring from its clamping onto the cone, as you twist the loosened spring off the cone. Another more certain if not brutal method is to use an angle grinder with a thin metal-cutting disk to cut through the loops of spring wire where the loops wrap around the cones, being careful not to nick the cone itself too much. You could also cut into the old spring loops with a just hacksaw and break off the loops with hand tools, but this will require a lot of effort.
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.

Here is what a winding cone looks like without the spring. The threads that grip the inside of the spring coils are ambidextrous, so you can use the same part on either right- or left-hand-wound springs. The cone size is specific for a certain inner diameter of springs, so if you have the wrong size, the cone will slip inside the spring (cone too small), or not fit (cone too big).
In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the project yourself, but you should recruit help for removing the old door.

Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
Horsepower: The horsepower measurement, often shortened to HP, describes the power the garage door opener motor has. A motor with a greater horsepower measurement will open and close the door more quickly, while also being able to handle larger and heavier doors. Motors between 1/2 HP and 1 HP are the most common for residential garages, FeldCo says.
Note that I am measuring a spring that is fully relaxed because it is broken!. The length of the relaxed, unbroken spring is the specification of interest. It is harder to measure unbroken springs on an intact door because the springs should not fully unwind, even at the top-of-travel. If you can't be certain of the spring diameter from indications on the cones, then you have to go through an unwinding procedure to relax them fully for measurement, or perhaps reckon the size from measuring the somewhat smaller diameter at the nearly unwound condition when the door is at its top-of-travel (although one should not attempt to raise a door with a broken spring).
A garage door is a large door on a garage that opens either manually or by an electric motor (a garage door opener). Garage doors are frequently large enough to accommodate automobiles and other vehicles. Small garage doors may be made in a single panel that tilts up and back across the garage ceiling. Larger doors are usually made in several jointed panels that roll up on tracks across the garage ceiling, or into a roll above the doorway. The operating mechanism is spring-loaded or counterbalanced to offset the weight of the door and reduce human or motor effort required to operate the door. Less commonly, some garage doors slide or swing horizontally. Doors are made of wood, metal, or fiberglass, and may be insulated to prevent heat loss. Warehouses, bus garages and locomotive sheds have larger versions.
Our customer loyalty is not necessarily tied to just product quality, brand recognition, and service excellence. While those things matter, our customers place significantly greater emphasis on satisfaction with the sales experience itself when committing to Direct Garage Doors. Within the sales experience, our customers learn new ways to reduce operating expenses with our green products.
When your garage door starts acting up, more often than not it is telling you it's time to do a bit of maintenance. So, before hitting the panic button, try these simple repairs. First, examine the rollers and tracks. If you can't remember the last time you cleaned them (and they look the part!), give them a good brushing and then add some lubricant. Next, perform these simple garage door maintenance tasks.
Some of the best garage door openers offer special features like a backup power source or a timer that automatically closes the door behind you at a predetermined time. While the door openers we reviewed vary in terms of power, noise and efficiency, they are all effective in the all-important task of letting you come and go with the simple push of a button. Here are the criteria we used to rank the top garage door openers:
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
When a garage door goes off the track, the spring breaks, the door is dented or the garage door opener is on the fritz, a professional garage door repair specialist can help. The cost to have a garage door fixed varies, but the national average cost of garage door repair is $70-$110. The extent of the damage and the size and material of the door will affect the final cost. A garage door repair company generally charges a national average of $80 for a service call, which includes the first hour of labor and service, such as testing and inspecting the garage door and opener. Apart from labor, the garage door repair costs hinge on buying replacements parts. For example, a new spring costs an average of $60. Expect to pay several hundred dollars, though, if the door is beyond repair; a new garage door ranges in price from $200 to $4,000, and most homeowners spend an average of $800-$1,200.
Single panel doors are constructed from one monolithic panel. From the closed position a single panel door swings up and overhead with a hinge on each side (known as jamb type hardware) to the fully open position. A disadvantage of monolithic panel doors is that the swing up arc of the door occurs partially outside the garage. This means a vehicle must stop and park several feet in front of the door to avoid being hit by the garage door when it is opened.
The garage door is the gateway to your home. By choosing an Overhead Door™ residential garage door, you are doing more than making a home improvement investment. You are making us a part of your daily life and relying on us for safety, security and dependable operation. Indulge your sense of design with a garage door that sets your home apart with style, appearance, safety and comfort. With dozens of garage door models to choose from, the Overhead Door™ brand provides style and design options to fit every home. ​
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