GREAT Company. Called in at 1:30 on a Saturday and my issue was fixed by 3:30 that same day. Our service tech Ken was a great guy who was A++++Can't ask for a better experience than I had with this company. I highly recommend this company and Ken to everyone. And their rates are very fair. GREAT Company to deal with. I wish any other contractor I've dealt with were even half as good as this company. A+++++++ all the way.read more

Repair of garage doors is a licensed trade in many jurisdictions, and manipulation of the market inevitably follows. Look in your phone book yellow-pages under "garage doors" and you'll find a lot of big, costly ads for door service. The profits are quite juicy, I'm sure. The customers need service urgently, and this need will typically arrive suddenly and at a busy time when shopping for prices is not convenient. A few dollars in parts, an hour of labor and travel, and a $150 invoice (assuming the outfit is charging fairly, some are not). Lately (2006) I hear of outfits charging $200 or $300 for this work, and occasionally a story of a $500 or $800 service call. You'll also find the phonebook advertisers waiting eagerly for your call, because artificially high prices inevitably lead to an oversupply of service firms working under capacity.


While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.

Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
​We know that your commercial ​door can take a beating. That's why we build quality, tough commercial doors to withstand the daily wear and tear of owning and operating a business. Engineered for excellence and backed by a dedicated nationwide network of Red Ribbon Distributors, Overhead Door™ commercial and industrial doors are the premier choice for durability, serviceability and hassle-free performance. ​​​​
Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.

Widths - in addition to doors coming in a range of styles, they can be found as double-width and single-width styles. There are some serious considerations when opting for one over the other. For example, if a homeowner decides to use a single door that covers the entire opening of a two-car garage they will have to make serious structural modifications to the entry way;
Door styles - in addition to the styles just mentioned, it is important to also consider additional features such as windows across the top of the door to provide light inside of the garage, the use of steel or wood frames to give decorative doors added security and stability, and insulation which can reduce energy costs in the attached garage by an impressive 15 to 20%; and

Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.
The Certified Technician, Rey Lopez, was competent, professional, polite, and willing to work. He quickly removed the old door and installed the new one. He then explained the vast differences between what we originally had and what we'd just purchased (stronger spring/tension rates; increased viability of door opening/closing life; beefier hardware; plastic vs. nylon rollers; stronger door reinforcement). Ray performed with alacrity his tasks and then demonstrated the quiet, solid way the door retracted--no banging after the initial rise from the ground. Finally, his attention to detail was so precise that he enabled another remote controlling all three doors, plus he capped some frayed wires, thus solving the problem of why the door opened intermittently. I would rate him a "6" on a scale of "1-5", meaning he went above and beyond our expectations. His "can do" attitude, coupled with the deference he showed, will take him a long, long way. May HaShem richly bless him in his endeavors!read more
Whether you're looking for the beautiful " Carriage House" style that adds beauty to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just needs a Custom Garage Door we've got a model that fits your needs. Learn more here.. Or come visit us at our new showroom to check out 25+ door models in person.

The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.
We guarantee same day garage door service on calls placed by 1:00 pm. We are on most jobs within 2 hours of the request for service being placed. All our technicians travel in fully stocked trucks to your home or business to enable us to complete nearly all overhead / garage door repairs on the first trip without the need for additional appointments just to complete the job. We guarantee to exceed the normal service appointment you have experienced with other garage door companies by implementing the Absolute 22-point inspection on all jobs that we take on. Our 22-point safety inspection ensures the customer that all vital mechanical and safety parts of the door are fully operational and functioning as they should be. This prevents any future service calls for our customer and in turn saves YOU, the customer, money!

Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.


How many times a day do you open or close your garage door? You probably don’t even know because we take our garage door for granted until…. Until it doesn’t go up… until it doesn’t come down… until it gets noisy, difficult to open by hand or some other problem develops. You need help – and if you’re locked in or locked out, you need help in a hurry. You need A-Authentic Garage Doors. Here’s why:
If you're like most people shopping for a new garage door you want to accomplish 3 things: Get a really good idea how your new door will look on your home before you buy it. Show it to people you trust to get their opinion and get a price quote. You probably would also like to do all of this quickly and without any sales pressure. If that's true you're in the right spot. The Precision Door Designer will allow you to find the right style door, share a picture of it on Facebook and email your selected options for a free price quote. All in less than 10 Minutes! Select a collection to begin or continue reading to learn more.

Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).
The third stage of garage door opener technology uses a frequency spectrum range between 300-400 MHz and rolling code (code hopping) technology to defeat code grabbers. In addition to transmitting a unique identifier for the remote control, a sequence number and an encrypted message are also sent. Although an intruder could still capture the code used to open a garage door, the sequence number immediately expires, so retransmitting the code later would not open the garage door. The encryption makes it extremely difficult for an intruder to forge a message with the next sequence number that would open the door. Some rolling code systems are more involved than others. Because there is a high probability that someone will push the remote's button while not in range and thus advance the sequence number, the receiver does not insist the sequence number increase by exactly one; it will accept a sequence number that falls within a narrow window or two successive sequence numbers in a much wider window. Rolling code technology is also used on car remote controls and with some internet protocols for secure sites.
How many times a day do you open or close your garage door? You probably don’t even know because we take our garage door for granted until…. Until it doesn’t go up… until it doesn’t come down… until it gets noisy, difficult to open by hand or some other problem develops. You need help – and if you’re locked in or locked out, you need help in a hurry. You need A-Authentic Garage Doors. Here’s why:
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
The "safety issue" trick: Another tip-off is the use of language like "safety issue". This is meant to trump any objections you might have to a costly repair bill. Don't be manipulated by the suggestion that you are risking disaster if you don't buy something expensive. Even if you think the risk is genuine, get another estimate, and tell the second repairman you are skeptical; every technician loves to prove the competition made a mistake.
These springs weighed in at just over 9 pounds each, including the winding cones. They are covered with a light film of oil, and at this point the job starts to get messy. The manufacturer has painted them with a "225B24" part number, which no doubt indicates the 0.2253 inch wire size, 24 inches long. Perhaps the "B" indicates the 2-inch inside diameter. Both the left- and right-hand springs have this same number on them.

The Certified Technician, Rey Lopez, was competent, professional, polite, and willing to work. He quickly removed the old door and installed the new one. He then explained the vast differences between what we originally had and what we'd just purchased (stronger spring/tension rates; increased viability of door opening/closing life; beefier hardware; plastic vs. nylon rollers; stronger door reinforcement). Ray performed with alacrity his tasks and then demonstrated the quiet, solid way the door retracted--no banging after the initial rise from the ground. Finally, his attention to detail was so precise that he enabled another remote controlling all three doors, plus he capped some frayed wires, thus solving the problem of why the door opened intermittently. I would rate him a "6" on a scale of "1-5", meaning he went above and beyond our expectations. His "can do" attitude, coupled with the deference he showed, will take him a long, long way. May HaShem richly bless him in his endeavors!read more
Most garage door openers are pretty expensive. So if you need an opener on a budget, the Genie 1035-V (also known as the Genie Chain Drive 500) gives you that desirable low price point. It doesn't have a lot of high-end tech features, nor will it manage heavy garage doors, but it does the basic work of raising and lowering the garage door perfectly well.
The Heavy Duty Chain Extension Kit for 10 The Heavy Duty Chain Extension Kit for 10 ft. High Garage Doors is required for reliable everyday operation of Chamberlain heavy duty chain drive models in 10 ft. garage door applications. Featuring a quick-install extension rail and replacement chain the kit includes everything needed for quick and easy installation. Includes ...  More + Product Details Close

Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.
Clopay Garage doors featuring Intellicore insulation technology represent Clopay Garage doors featuring Intellicore insulation technology represent the ultimate smart choice for homeowners. Clopay Intellicore is proprietary polyurethane foam that is injected into a garage door expanding to fill the entire structure. The result is a door with incredible strength and durability. Its dense insulation also produces a quieter ...  More + Product Details Close
A standard double garage door is 7 ft. high by 16 ft. wide. Standard single doors are 7 ft. high by 8 or 9 ft. wide. Because the doors are so large, few home centers and only some garage door stores keep many doors in stock, so expect to order one instead of buying it off the shelf. Garage doors are available in wood, fiberglass and steel. Steel doors, like ours, are light, maintenance-free, affordable, readily available, and have an insulating value as high as R-19.
Once the shaft, springs, and center bearing plate come down and lay on the floor, the old springs should be easy to get off and new ones slid on and assembled. Two bolts hold the center cones to the center bearing plate. The bearing on the center plate can be oiled while it is exposed from having the springs off. At this point it is a relief to be working with inert parts while standing on the floor rather than energized parts while up on the ladder. You might think it would save a little time to replace the spring with the shaft left up on the wall, but I found it was easier and safer to lower the works down to the garage floor first.
This page is a description of how I replaced torsion springs on a garage door. You may find that my experience either frightens you from trying such a stunt yourself, or encourages you to give it a try. You may curse me for revealing the techniques supposedly known only to the trade, or perhaps thank me for explaining how it's done. All the secrets are revealed below. Even if you hire this work out, just knowing how it is done will help you shop for the best deal and avoid falling prey to overcharging tricks.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, those also happen to be the kinds of days when cold and moisture combine to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is a minor icy connection between the two that can be broken when you hit the opener button.
We would definitely recommend Precision to anyone that needs garage door services! We were able to get a service appointment right away! Tom arrived and was very professional and courteous. He took the time to go over what repairs were needed and provided an estimate. He was ready to do the repairs right then and there and within a few hours, we had our garage door up and running like new! Thanks to Tom and Precision for a positive experience!
It’s important to pick a door that suits the style of your house. If you live in a Craftsman bungalow, for example, you might want something that looks like the swing-out doors found on garages behind early Craftsman houses. Manufacturers of modern roll-up doors make them in styles that mimic the old swing doors, complete with faux strap hinges on the sides and a pair of handles flanking a deep groove in the center. 

Don’t miss out on all the modern conveniences and safety improvements that homeowners with automatic garage door openers enjoy. You deserve a garage door that you can open and close remotely. You deserve a garage door that doesn’t force you to get out into the rain and snow to operate it. You can have it with a simple phone call to A1 Garage Door Repair Madison. You can even choose form our fine selection of garage door opener products and have us install it for you.
Manufacturers and distributors of torsion springs believe they are better off not retailing their product directly to the public. They believe they are maintaining higher prices for their product by restricting sales "to the trade." One brochure for parts even flatly stated, "We do not sell to the end user. We protect our dealers," which would seem to be prima facie evidence of an illegal restraint-of-trade scheme. But this is an old story which is true of virtually every product and service, going back to medieval guilds and before.
Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).

The two set-screws in the winding cones have a 3/8-inch square head, which fits a 3/8-inch open-end wrench or 8-point socket, or a 7/16-inch 12-point socket or 12-point closed-end wrench. I carried an extra wrench in my pocket while winding, since I didn't want to be holding a wound spring that I couldn't set because I had dropped the wrench (although one could rest the winding rod against the door in this case while picking up a dropped tool).
To estimate the maximum physical force required to wind these springs, consider that they are balancing the weight of the door with a torque applied to a lift drum on each end of the torsion shaft. The lift drums have a 2-inch radius, which is the standard residential size, and corresponds conveniently to about a 1-foot circumference. If we pessimistically assume the 10-by-7-foot door has a weight of 350 pounds, this implies a torque of 350 pounds on a 2-inch radius, that is, 700 inch-pounds, or 58 foot-pounds. Each of the two springs should be exerting slightly less than half of the balancing torque, or 29 foot-pounds. Compare this to, say, the bolts in an automobile, which are typically torqued to values of about 50 foot-pounds, or tire lug nuts, which may be torqued to well over 100 foot-pounds.
The typical electric garage door opener consists of a power unit that contains the electric motor. The power unit attaches to a track. A trolley connected to an arm that attaches to the top of the garage door slides back and forth on the track, thus opening and closing the garage door. The trolley is pulled along the track by a chain, belt, or screw that turns when the motor is operated. A quick-release mechanism is attached to the trolley to allow the garage door to be disconnected from the opener for manual operation during a power failure or in case of emergency. Limit switches on the power unit control the distance the garage door opens and closes once the motor receives a signal from the remote control or wall push button to operate the door.[3]

Measurements: With the door in the down position, I measure a wire size of 0.273 inches, outside diameter of 2.0 inches, and overall length of 41.5 inches. Relaxing the spring shortens the length by about 7.5 coils of wire, so to estimate the relaxed length, we deduct the wire diamter of 0.273 inches times 7.5 from the 41.5 inch wound length, yielding an estimated relaxed length of 39.5 inches. The mean coil diameter is 2.0 - 0.273, or 1.73 inches. Perhaps this was actually a 40-inch-long spring with a 1.5 ID, 1.75 mean diameter, and 2.0 OD, but let's continue on calculating with the actually observed sizes. The number of coils in the relaxed spring is the relaxed length of 39.5 inches divided by the wire size of 0.273 inches, or about 145 coils. Deducting about 5 dead coils at the ends yields 140 active coils.
Door repair business advice (warning to consumers, you are not allowed to know this): Thinner wire is excellent for shortening spring lifetimes, lightening your inventory on a service truck, and getting paid for frequent service calls. This is why your industry chooses to set "standard" springs to have thin wire and despicably short lifetimes. If you want to maximize profits and fleece your customers, install springs that predictably break in about 7 years on a door that should last decades, even though it is just as easy for you to install slightly more expensive springs that should last the life of the door. Remember that the customer wanted the cheapest price, so you need not feel any guilt about this low-balling.
Are you needing garage door repair? Has your garage door opener stopped working, or are you looking to boost your curb appeal? Whatever your garage door need may be, your local authorized Overhead Door™ Distributor is there to assist. You can find the nearest Overhead Door™ Distributor near you today by using our Distributor Locator​ to search your area. ​​
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