Hello Scott and thank you for the very nice 5 star review. John, our Tech, will be very happy too. I will review our on-phone quoting system after listening to your call and see if we can get better at more accurate pricing. It is just so tough to know exactly what is going on at the site and the extent of the repair until we set eyes on it. We will try to get better at it...I promise. Thanks again.
When you call on Precision Door, you can rest assured a talented professional will arrive at your home. Our technicians are professionally trained and field tested by the best in the industry at one of our two, state-of-the-art training facilities prior to servicing your door. Plus, successfully repairing over 1000 garage doors each day teaches you a lot. There is no substitute for experience
We have everything needed and the expertise required to make accurate repairs for every variety of garage door. Whether you have a steel, wooden, or composite garage door, one of our team members will be happy to help you diagnose the problem and then apply an effective solution. Our repair services include repairs for springs, cables, rollers, tracks, sections, and more! Is your door noisy? We know the right way to fix it! Call us any timeyou need us to fix a problem.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
When you’re thinking about replacing your garage door, there are many options to consider. Picking out materials and styles is sometimes stressful for homeowners. Neighborhood Garage Door Repair has some helpful tips on choosing the right material for your door. Garage Door Materials Manufacturers offer different materials when it comes to designing a garage door. […]
Cable fail-safe redundancy: Based on the proper setting of the drums on the torsion shaft, the two lift cables divide the lifting force equally to keep the door level as it rises. This not only levels the door, but also provides a fail-safe mechanism. If one of the cables should fail, such as from breaking or losing its end attachment, the other cable will then carry the full weight of the door. This will pull the door up on one side with twice the normal force, while the other side falls from its now unsupported weight, tending to make the door bind in its tracks and jam. Although not foolproof, this is a safety feature of the design which keeps the door from falling catastrophically if a cable were to fail while the door was traveling. The jammed condition also prevents a lowered door from opening with the hazard of a single broken cable, further minimizing the chances of both cables failing. Since if one cable fails the other must sustain the full weight of the door, the cables and attachments are rated many times the normal working load of half the door weight. A proper safety inspection of the door should include a critical look at the cables and their attachments.
Good customer service is important for any product, but it is especially important for the class of garage door openers we considered. We looked primarily at models designed to be installed by a homeowner, not a professional. Even if you consider yourself to be pretty handy, you are sure to have questions at some point along the way. As such, we looked for companies that respond to all inquiries as well as for resources, such as a downloadable manual, to help with installation.
Today's garage doors come with those door sensors, and if anything is in the path of the door the sensor detects it and raises the door back to the open position. These precautions are important for families with young children or pets. Even if you don't have a mini me or furry friend running around your yard, it's a good idea to have a garage door that is safe for you, your guests and your belongings. 
Correct spring size is determined by factors such as the weight and height of the door. You cannot substitute a different spring and just tighten or loosen the winding to make it balance the load. Why? To maintain cable tension under all operating conditions, the spring must retain about one turn of unspent wind-up at the top-of-travel position, which with the lift drum size and door height predetermines the number of turns of winding at the bottom-of-travel; and furthermore the torsion of the fully-wound spring at the bottom-of-travel must be slightly less than that needed to lift the weight of the door when translated by the lift drums.
In 1993, U.S. law dictated that all garage doors must have a reverse mechanism to prevent the door closing on persons or property. In most models, an infrared beam running across the garage opening acts like a tripwire. Break the beam and the door rises again. This is a legal requirement that ensures the garage door cannot trap people or animals. It's also useful in avoiding accidental damage to your car, bikes left in the way, or other property.

We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!


While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.


Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]
Resetting the drums, if needed: If the drums were incorrectly set in their old positions, one must reset both drums in new positions on the shaft. This is complicated by the presence of old dimples in the torsion shaft from previous setting(s), which must be avoided lest they improperly influence the new setting of the drums. To begin this process of resetting the drums, the door must first be lowered and resting level on the floor, the spring(s) must be in the unwound condition with their set-screws loosened, and the lift cables wrapped around the drums. If for some reason the door does not rest level on the floor, such as the floor being uneven, then insert temporary shims between the door bottom and the floor to bring the door up to level. Loosen the set-screws on the drums, and turn the torsion shaft to avoid the old dimples from the set-screws in the old drum position. Tighten the set-screw on the left drum (that is, on your left as you face the door from in the garage), creating a new dimple, and apply tension to its cable with the locking-pliers technique, enough tension to keep the cable taut but not enough to start to move the door up. Attach and wind the cable on the opposite (right) drum by hand until the cable is similarly taut, and set the screw, remembering that tightening the screw will tend to add a bit of extra tension to the cable. Both drums should now be fixed on the torsion shaft, with the cables about equally taut (listen to the sound when you pluck them like a guitar string) and the door still level on the ground. Setting the left drum first, and the right drum second, will allow you to take up any slack in the cable introduced by the left drum rotating slightly with respect to the torsion shaft as you tighten the set screws. This alignment and balance of the cables, drums, and door is critical to smooth operation and proper closing. If you have a single-spring assembly, the distance along the torsion tube from the spring cone to one drum is longer than to the other drum, which allows a bit more twist to one side than the other, and you may have to compensate with the setting of the drums.
"Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. "
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]

Single panel doors can also be installed with (one piece track type hardware) that folds the door back with a single horizontal track on each side (which is mounted at the top of the wood frame) and a roller, (mounted to the top of the door on each side. A hinge on each side that attaches to the bottom of each side of garage door. Using track hardware, a car can be parked much closer to the door, as the whole door, when in the open position, rests completely inside of the garage door header. Track type hardware has much less arc when raising and lowering the garage door as opposed jamb type hardware.[citation needed]
Since their invention in the 1920s, electric garage door openers have come a long way. Garage door openers work by using a trolley connected to an arm that attaches to the top of the garage door and slides back and forth on a track, which opens and closes the garage door. When operating the motor, a chain or belt turns and pulls the trolley along the track. A good garage door opener will have a horsepower of 1/2 HP, 3/4 HP, or 1-1/4 HP. Garage door openers have the ability to open and close a limited number of times in power outage emergencies. Security is something else to consider when purchasing an opener. It's helpful to have sensors that will stop the operation of the garage door when a person, vehicle, or other obstacle is in the way.
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