We would definitely recommend Precision to anyone that needs garage door services! We were able to get a service appointment right away! Tom arrived and was very professional and courteous. He took the time to go over what repairs were needed and provided an estimate. He was ready to do the repairs right then and there and within a few hours, we had our garage door up and running like new! Thanks to Tom and Precision for a positive experience!

Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
Note the left winding cone with red spray paint. This shpritz of paint is applied to create fear and doubt in the mind of the do-it-yourselfer. Sometimes it is a color code for the wire size (using a DASMA standard, red indicating 0.2253 inch diameter wire). Sometimes it indicates the winding direction: red may indicate right-hand winding, but don't rely on that; do you own independent analysis. Sometimes it is a manufacturer's private code for another dimension than wire size. This color code is for the installer's information when the spring is new; I would not depend on interpreting the color code properly on an old spring, since one can't be certain of a correct interpretation without documentation from the original supplier.
Our knowledgeable, dependable and friendly team of professionals can work closely with you to select, design and install a quality garage door that best serves your daily needs, enhances the architecture of your home and fits your budget. The extensively trained and experienced technicians at Kitsap Garage Door can help you with any of your garage door service needs, large or small, and are ready to repair any garage door make or model.
I've provided this information for free, in hopes it will help you either fix your door yourself, or find a competent professional service to do it for you at a reasonable price. If you've been helped by this Web page, as many have, all I would ask is that you create a link to this page (http://www.truetex.com/garage.htm) from any pages you maintain. You will thereby help others searching for complete and reliable information on this type of repair to find it with a Web search.
As you go through the designer and create the style of door you like best, the options you selected are saved automatically, so that you can easily submit it to us for a free price quote. Submitting this form does not obligate you in any way and your email address and personal information are kept in the strictest confidence. See our privacy policy to learn more. The price quote you receive is an estimate and is NOT A GUARANTEED PRICE. Precision will, at no additional charge come to your home and provide you with a firm price. We just need to do some measurements before we can guarantee a price. Get started now by choosing a collection above!
Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.
The door and tracks at this stage of the repair are in a minimum-energy condition. This is a good opportunity to work on any hinges, bearings, rollers, cables, or tracks that need tightening, repair, lubrication, or replacement. Again, these parts should be available from the spring source, and should be ordered based on a pre-inspection. Home-improvement stores carry some of these parts, but the type and quality may not be the best.
The torsion shaft with lift drums on the ends is above the door. The standard residential door shaft is a 1-inch outside diameter hollow steel tube. The inside diameters of the bearings, drums, and winding cones are sized to loosely fit that 1-inch diameter shaft. At the center is a bearing plate, on either side of which are the torsion springs, or in some cases just one larger spring. The spring pictured on the left in the photo is broken about 1/4 of the way in from its left end. The black shaft with dangling rope and door bracket is the track for the electric opener.

The salesman-disguised-as-technician trick: In this trick, you arrange for a service call to your home, perhaps paying a small fee up-front, and a neatly uniformed man arrives in a very technical-looking truck, carrying an impressive tool kit. He carefully examines your door, perhaps using some impressive testing devices to lend weight to his expertise. He then condemns your door as not worth repairing, and tells you, to his sincere regret, that you must have a new one. In fact, this technician is not a technician, but a salesman who only sells, and does not repair, doors. Even if he doesn't sell you, he is doing well just collecting fees for service calls that are no more than sales visits. He doesn't actually have to ever fix anything, and he may not even be capable of doing so himself. He's an expert at selling, which genuine technicians are not. In the worst case, when you refuse to buy a whole new door, he might refuse to follow up with a visit from an actual technician, either outright, or only with an unacceptable delay ("we're too busy to get a guy out until next week", when your car is trapped). If you find yourself closing in on this situation, then politely invite him to leave, and try someone else. That is your right, and in fact the only power you have to bargain in such circumstances. At that point, he may offer to promptly bring in his competent colleague, who will turn up lacking charm and looking awful, but might actually do the work, possibly at a fair price. If so, you will have beaten a legal variation of the classic illegal bait-and-switch (see below). The switch was attempted, but not required, which makes this legal. This is a hazard of any direct-sales situation. Because it rarely appears in everyday retail sales, it can surprise the unwary.
You depend on your garage doors to provide safety and security at your home or office. They are also great for enhancing your property’s curb appeal and increasing its value. With their many moving parts and how they operate, you must have access to a reliable service company when something goes wrong. Houston residents and businesses trust us to make sure their garage doors will work when they need it to.

Clopay, a garage door manufacturer, provides online installation manuals for their products. These include excellent mechanical diagrams and brief instructions for winding torsion springs on their doors. Of course, this is specific to their product designs, which may or may not match what you have. Note that some of their products involve the "EZ-Set assembly option" mechanisms that use a geared housing for winding (instead of standard winding cones) and non-standard geometry for the drums. Clopay should get an award for at least acknowledging in their instructions that you might be able to install your own new door (although they insist you must not take out an old one if it has torsion springs).
Spring rate, torque, and lift: The spring rate K for these measurements is π*28.5*10^6 * (0.273)^4 / (32 * 140 * 1.72) = 64.5 IPPT. Applying 7.5 turns on this rate will yield a torque of 7.5 * 64.5 = 484 in-lb, which on the 4-inch drums (2-inch radius) yields a lift of (484 in*lbs)/(2 in) = 242 lbs. Again we find good agreement with the approximate door weight of 238 lbs.

Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.


This opener is easy to install for most DIYers and comes with two remotes and a wireless keypad so you can open the door with a pin. If you are interested in having this smart-enabled you can purchase a separate kit to do so. The Safe-T Beam helps prevent accidents using a infrared beam that will open or close the door if a car is getting to close. 
Precision: I got a call from my wife instructing me to come home right away - my neighbors daughter had backed our truck thru our double garage door. When I arrived home there was a Precision truck in my driveway, wow you're fast! The door was pretty badly damaged, unsecure and could've come down more. Your technician Dannie Ray told us no touch, extremely dangerous". Since our door is out of production Dannie started calling and found a door in Tacoma, and Dannie takes off for Tacoma. He calls me at about 3:00 pm. and tells me he's about 1/2 hour away and he's coming back to install both new doors. Second wow! About 1/2 hour later here comes Dannie with 2 new doors and proceeds to go about his business. My wife and I had to leave we asked Dannie if he was good, he said no problem. We arrived home around 10 pm to brand new doors that work and look terrific. As a business owner and full time Realtor I appreciate it when I see such outstanding service and concern that truly is "above and beyond". Now if I or one of my clients needs anything to do with a garage door I now have you on speed dial. Again, Thanks for such a great experience in a difficult moment. Thanks again Dannie, come by anytime!
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
While many sites may encourage you to save on garage door replacement costs by installing the door yourself, this is severely discouraged due to safety concerns and the installation techniques and tools required to properly and efficiently replace a garage door. When installing a new garage door, the range of prices also includes the labor performed by the professional garage door technician. These costs can include:

If you have paired springs, you can take a shortcut here instead of using locking pliers. Simply apply a slight torsion to the bar by clamping one of the springs with an easy half-turn or so applied. This will hold the lift cables in slight tension while you wind the other spring. If you have a single spring design, you can't use this trick, and have to use the locking pliers.
The typical electric garage door opener consists of a power unit that contains the electric motor. The power unit attaches to a track. A trolley connected to an arm that attaches to the top of the garage door slides back and forth on the track, thus opening and closing the garage door. The trolley is pulled along the track by a chain, belt, or screw that turns when the motor is operated. A quick-release mechanism is attached to the trolley to allow the garage door to be disconnected from the opener for manual operation during a power failure or in case of emergency. Limit switches on the power unit control the distance the garage door opens and closes once the motor receives a signal from the remote control or wall push button to operate the door.[3]
Our expert technicians arrive equipped with fully stocked trucks, ready to repair or replace any garage door and opener system including Liftmaster, Chamberlin, Sears, Craftsman, Genie, Clopay, Wayne Dalton, Amarr, Reliabilt, Raynor,C.H.I, and more. If the door system is unable to be repaired including Wayne Dalton torqmaster setups and needs to be replaced, our technicians are able to upgrade the garage door system with extension or torsion setups on the spot.
The "liability" angle: The flip side of "safety issue" is "liability". This is not used to directly sell you something; it is used to demean the cheaper alternative and prod you into buying a more expensive (and profitable) option. For example, you may be pressured into buying a whole new door, when you just need a new spring, by the salesman telling you he can't just replace the spring due to "liability" issues. Since product liability is a big burden on the garage door industry, and so many old doors (and especially automatic openers) are dangerous, this may be a genuine reason to accept a higher price.
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.

With all the styles offered by Clopay®, many homeowners fall in love with multiple doors. To help you choose the best garage door for your home, Clopay® has developed a comprehensive buying guide, outlining styles, construction materials, insulation, wind resistance, automatic garage door openers and more. We also allow you to view different door styles on your home with our Door Imagination System. Simply upload your home or choose from a variety of sample homes with one-car, two-car, and three-car garages to design the best garage door for your home.
Now 13 pounds of force must be respected when backed by many hundreds of foot-pounds of stored energy, waiting to be released. Holding this torque is equivalent to stalling a 3 horsepower DC motor. But holding and turning these handles does not require extraordinary human strength. Note that this maximum tangential force depends only on the weight of the door, and the radius of the drums, and is divided by the number of springs (some designs have only one longer spring, as mine did originally, instead of two shorter ones). Higher or lower lift distances imply more or less turns to wind the spring (and thus a different spring geometry), but not more force on each turn.
GUESS YOU DON’T CARE to reply to my emails, so I'm posting it up here..... On Sep 8, 2018, at 2:52 PM, Joe Turiczek wrote: Thanks for the invoice, thanks for the service, thanks for the rapid response, thanks for Chris (the tech), but one note….. I’m a really handy guy, I repair and maintain nearly everything around the house, I am very mechanically adept, and I am also a highly skilled technical person that runs my own business by trade. I would have and could have repaired the belt myself, but I am traveling for business sooner than I could have ordered a belt, and did the repair….which means, I looked at the belts, I watched all the videos, it’s an EASY repair. I have belts down to a science, I’m really not an armchair DIY repair guy, I’m pretty good……That being said, I also shopped for prices of new belts for at least 30 mins or better, across easily 20-30 different parts and/or repair websites. Why am I telling you this? Because I think Chris, and your labor prices are spot on, and he deserved every cent, and your labor billing is more than fair…..however, I think your charge for the belt is a bunch of crap, it is nearly double of the HIGHEST price I found, which was $20-$25 higher than the average prices I found. Based on that alone, there is no way I could recommend, your otherwise FANTASTIC service, to anybody I know with a straight face. That’s just me being honest, because that’s who I am.

You depend on your garage doors to provide safety and security at your home or office. They are also great for enhancing your property’s curb appeal and increasing its value. With their many moving parts and how they operate, you must have access to a reliable service company when something goes wrong. Houston residents and businesses trust us to make sure their garage doors will work when they need it to.

Garage Door Service Company

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