The special-price don't-tell-my-boss trick: In this scheme, after the technician has worked on your door for a bit, he will grimly notify you that he has discovered an additional repair needed, not just the spring(s). He will offer to do the work at a "special price" if you agree not to tell his boss. This air of conspiracy to get a bargain distracts and disarms you from critically thinking whether you really needed the repair in the first place (likely you don't), and whether the price is really a bargain (likely it isn't).
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
We would definitely recommend Precision to anyone that needs garage door services! We were able to get a service appointment right away! Tom arrived and was very professional and courteous. He took the time to go over what repairs were needed and provided an estimate. He was ready to do the repairs right then and there and within a few hours, we had our garage door up and running like new! Thanks to Tom and Precision for a positive experience!
Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.