The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
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If you've researched this subject at all, you will no doubt have heard that you shouldn't be attempting torsion spring replacement as a do-it-yourselfer. That is generally good advice, so if you have any doubts about your abilities to do risky physical work on your own, hire the job out like everyone else. I found I was capable of doing this work with acceptable risk, because I intelligently understood the techniques, paid careful attention to methods and safety, knew how to use common tools in good condition, properly improvised the special tools I didn't have, and diligently attended to correctly performing a few moments of hazardous manipulation. I learned to do it purely on my own based mostly on bits of advice reluctantly given in Internet forums such as the Usenet newsgroup alt.home.repair. When I first wrote this page in 2002, there was no other do-it-yourself information available on the Web, and it was not until 2005 that reliable information disclosing the techniques started to appear elsewhere (see links below).
Here are the new replacement springs I ordered from a distributor, which I found using a Google search for "garage door supply" (search that phrase now). You certainly won't find these at Home Depot or Lowe's (although last I checked Lowe's does carry the less daunting extension spring replacements). I also have a list of some suppliers at the end of this page.
Install the stiffening strut on top of the top section of steel doors with the section lying flat. Then install the opener bracket that replaces the center bracket between the top two sections. While you’re working on the sections, protect them from scratches by putting carpet scraps on top of your sawhorses. Now, slide the rollers into the roller brackets.