Measure springs only when relaxed: Measurements must be taken on a relaxed spring because the winding adds significant overall length while reducing the coiled diameter. If you have a paired design, and one is broken and one is intact, then don't try to measure the length of the intact spring with the door down. A wound spring has 7 or 8 turns adding to the overall length, and will therefore be about 2 inches longer than when relaxed. Measure the lengths of the pieces of the broken spring, which will be unwound, and add them together. As a check, one can measure the length of the intact spring after it is unwound in the procedure to follow below. Be sure also to observe whether the springs are originally of equal sizes, because it is quite possible that they are not.
Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.