Whether you’re looking for garage door opener maintenance, garage door opener repair, or a brand new garage door opener, Sears Home Services can help. We’re your best, most-trusted option for fast, quick, and easy local service, repair, and maintenance of your automatic garage door opener. Whether your garage door won’t open or close, your garage door opener chain is broken, your automatic garage door opener won’t work after a power outage, your garage door won’t work when it’s cold, or your automatic garage door opener won’t stop running, we’ll connect you to the best local automatic garage door opener repair service technicians in the business. Technicians that are highly trained, licensed, vetted, nearby, and guaranteed to help fix all of your garage door opener needs. We have thousands of local technicians that are always “near me,” that can help you no matter what your appliance emergency.
Roller doors ("Sheet Doors"-USA) are usually constructed of corrugated steel. They evolved from cover window and door coverings.[4] Other materials can be used (e.g.; transparent corrugated fibreglass) where strong impact resistance is not required. Corrugations give the door strength against impacts. A typical single car garage roller door has a preloaded spring inside the rolling mechanism. The spring reduces the effort required to open the door. Larger roller doors in commercial premises are not sprung (except USA) and use a manual pulley and chain system or a geared motor to raise and lower (roll up and roll down) the door. Roller doors cannot be effectively insulated.
​We know that your commercial ​door can take a beating. That's why we build quality, tough commercial doors to withstand the daily wear and tear of owning and operating a business. Engineered for excellence and backed by a dedicated nationwide network of Red Ribbon Distributors, Overhead Door™ commercial and industrial doors are the premier choice for durability, serviceability and hassle-free performance. ​​​​
If you haven’t looked at garage doors lately, prepare to be pleasantly surprised. We’ve taken the garage door and made it stylish with designs to complement both classic and contemporary homes while still keeping the functionality you desire. A garage door can represent more than 30% of your home’s curb appeal, which makes choosing the right design especially important – and Home Depot has the widest selection available. With over 1,000 different garage door designs in wood, steel, composite, aluminum and glass, you’re sure to find the perfect style to transform your garage… and your home.
Some of the best garage door openers offer special features like a backup power source or a timer that automatically closes the door behind you at a predetermined time. While the door openers we reviewed vary in terms of power, noise and efficiency, they are all effective in the all-important task of letting you come and go with the simple push of a button. Here are the criteria we used to rank the top garage door openers:
The Keychain Garage Door Remote offers portable control The Keychain Garage Door Remote offers portable control with the highest level of security. Featuring a three-button design this compact remote controls up to three garage door openers individually. Easily programmed and compatible with nearly every garage door opener made by Chamberlain LiftMaster and Craftsman it’s the easy option for ...  More + Product Details Close
Correct spring size is determined by factors such as the weight and height of the door. You cannot substitute a different spring and just tighten or loosen the winding to make it balance the load. Why? To maintain cable tension under all operating conditions, the spring must retain about one turn of unspent wind-up at the top-of-travel position, which with the lift drum size and door height predetermines the number of turns of winding at the bottom-of-travel; and furthermore the torsion of the fully-wound spring at the bottom-of-travel must be slightly less than that needed to lift the weight of the door when translated by the lift drums.
See the Sectional Overhead Garage Door catalog (PDF file) from the Prime-Line replacement hardware company. Their brochure Sectional Garage Door Torsion Spring Installation Instructions (PDF file, part number GD-12280) is brief but informative. Apparently you can only obtain their torsion springs as special order items through mom-and-pop type hardware stores like Ace and True Value, and not the big-box Home Depot and Lowes.
“Especially on houses where the garage is front and center, the garage door absolutely has to look good,” says Casey McGrath, a real estate practitioner in Kitsap County, Wash. And it has to operate smoothly: Americans use the garage more than any other entry to the house, including the front door, according to a survey commissioned by window and door manufacturer JELD-WEN.
While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.
Here’s an opener that comes with all the bells and whistles. Featuring an ultra quiet belt drive, you’ll be thankful you purchased one like this especially if you have a room positioned near or above the garage. It’s also got battery backup so if the power goes out, you can still get in and out with ease for up to 20 open and close cycles for the first 24 hours of an outage. And for the technology savvy will appreciate its MyQ smartphone control technology that allows you to control the door via an app on your iPhone or Android, plus you’ll receive safety notifications if you’re away from the house and the door opens or closes. And for extra peace of mind, there’s also a feature that will automatically close the door after a set amount of time — you know, just in case you forget.
Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.
To make sure the job gets done right, our professional installers are local, licensed and insured. With a 9.7 out of 10 VOC score, our garage installers will exceed your expectations, provide reliable service, and install attractive garage doors that will transform your home’s appearance. All labor, products and installations are 100% backed by The Home Depot. Service you can trust.
Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.

Cost was $88 for 2 pairs of springs, plus $21 shipping. (I had to order 2 pairs to meet the $50 minimum order.) They came with new cones inserted as shown at that price, so I didn't bother trying to remove and reuse the old cones to save a few dollars. The cones are quite difficult to remove from old springs and to insert in new ones, and the spring supplier will have the right tooling to do that easily. That was the best price I could find on the Web at the time, and didn't seem out of line with what parts like this might cost at at the building supply (if they only sold them). Contractors buy these much cheaper in quantities; they're just an ordinary high-carbon steel wire turned on a winding machine. I also found Web sites asking a lot more money, obviously trying to cash in on search-engine traffic from do-it-yourselfers. Others report that some local dealers sell springs at retail, but at a high price that eliminates any economy versus having them installed.


Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)
Though we’ve grown a great deal, we still approach each customer with a focus on personalized service. We want to meet your needs as effectively as possible. We also provide a sense of urgency to each job, knowing that garage door needs often represent a significant life or work slowdown. Get in touch with us to schedule a visit, ask questions or to learn more about what we offer and how we can help get your garage door back up and running again.
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.

I've provided this information for free, in hopes it will help you either fix your door yourself, or find a competent professional service to do it for you at a reasonable price. If you've been helped by this Web page, as many have, all I would ask is that you create a link to this page (http://www.truetex.com/garage.htm) from any pages you maintain. You will thereby help others searching for complete and reliable information on this type of repair to find it with a Web search.
I mentioned earlier that this apparatus had at least one prior spring replacement, with a single longer spring having been replaced by two shorter springs. The clamping of the original spring had pressed dimples and an eccentric distortion into the hollow shaft. While this distortion was large enough to block the old cones from sliding across, I was able to remove the old hardware by just sliding them in the other direction. I did not have to bother trying to press out this distortion, since I could just work around it.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.

Spring stretch: When the door is at the top of travel, the spring(s) are hardly wound, but are stretched, so on a single-spring installation this stretch tends to pull the shaft towards the non-spring side. With two springs, the stretch tends to cancel out. This top-of-travel spring stretch, being about 7 or 8 turns of the wire, will thus amount to upwards of about 2 inches on a typical size spring of 0.253 wire. This spreads out to a gap of about 0.020" per coil on a typical 100-coil spring, so the stretch is not very visible.

The garage door repair should be done right the first time which is why J&S Overhead Garage Door Service uses custom high-cycle garage torsion springs. These extended life garage door springs generally last up to 5x longer than standard garage spring replacements. We include a lifetime parts and labor warranty on torsion spring replacements because we know they won’ t break, EVER. In fact this is what sets us apart from the competition. Using the highest quality parts available allows for safe, long term continuous use of your garage door without return service calls, saving you money.
Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly.
Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.
An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs.
The first garage door opener remote controls were simple and consisted of a simple transmitter (the remote) and receiver which controlled the opener mechanism. The transmitter would transmit on a designated frequency; the receiver would listen for the radio signal, then open or close the garage, depending on the door position. The basic concept of this can be traced back to World War II. This type of system was used to detonate remote bombs. While novel at the time, the technology ran its course when garage door openers became popular. While the garage door remote control transmitter is low power and has limited range, its signal can be received by other, nearby, garage door openers. When two neighbors had garage door openers, then opening one garage door might open the neighbor’s garage door as well.
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.

The electronics should also be inspected before or after investing in the cost of replacing the garage door panel to make sure your door will operate properly. The sensors prevent the door from closing on someone's foot or a pet. If they don't work, someone could be injured. Also check to make sure the door opener works, since you could otherwise be locked out of your garage.

Here is what a winding cone looks like without the spring. The threads that grip the inside of the spring coils are ambidextrous, so you can use the same part on either right- or left-hand-wound springs. The cone size is specific for a certain inner diameter of springs, so if you have the wrong size, the cone will slip inside the spring (cone too small), or not fit (cone too big).


The third stage of garage door opener technology uses a frequency spectrum range between 300-400 MHz and rolling code (code hopping) technology to defeat code grabbers. In addition to transmitting a unique identifier for the remote control, a sequence number and an encrypted message are also sent. Although an intruder could still capture the code used to open a garage door, the sequence number immediately expires, so retransmitting the code later would not open the garage door. The encryption makes it extremely difficult for an intruder to forge a message with the next sequence number that would open the door. Some rolling code systems are more involved than others. Because there is a high probability that someone will push the remote's button while not in range and thus advance the sequence number, the receiver does not insist the sequence number increase by exactly one; it will accept a sequence number that falls within a narrow window or two successive sequence numbers in a much wider window. Rolling code technology is also used on car remote controls and with some internet protocols for secure sites.

The door and tracks at this stage of the repair are in a minimum-energy condition. This is a good opportunity to work on any hinges, bearings, rollers, cables, or tracks that need tightening, repair, lubrication, or replacement. Again, these parts should be available from the spring source, and should be ordered based on a pre-inspection. Home-improvement stores carry some of these parts, but the type and quality may not be the best.
The inside of the door panels bear a few dings, since filled with Bondo, from my teenage boys shooting hockey pucks. The streaks on the right that look like dinosaur claw scratches came from operating the door inadvertently when the rear doors of a van were open. The responsibility for these scars is all mine; they have also been Bondo-filled. We tend to use a lot of Bondo around our house. The crud on the walls and ceiling are cobwebs and dust infiltrates.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.
Speed of a thrown winding bar:: The springs, being in balance with the door, effectively are able to launch a typical 150 lb door at 10.6 mph speed. An 18-inch long by 1/2-inch diameter steel winding bar happens to weigh about 1 pound. Since momentum is conserved, this 150:1 ratio in weight of the door to the winding bar means the fully-wound springs could potentially throw a winding bar at 10.6 mph * 150 = 1590 mph = 2332 ft/sec, assuming the energy were perfectly coupled and transferred. If the energy transfer were only 1/3 efficient, this would still be the 800 ft/sec speed of a typical pistol bullet. Except it is a foot-and-a-half metal spear, not a bullet.
For most homeowners, the garage also functions as the primary entrance to their house. With repetitive daily use, your garage door can experience normal wear and tear and require professional attention. The trained and experienced technicians at Kitsap can help you with any repair needs you may have and will expertly service any garage door brand or type.
Furthermore, newer doors come with more improved security features, helping to improve the way you protect your home and loved ones. While older doors are easy to break into, whether through breaking the lift mechanism or even using a universal garage door remote, new doors come with many redundant security features, which will go a long way in deterring even the most ingenious burglar.
Measurements: With the door in the down position, I measure a wire size of 0.273 inches, outside diameter of 2.0 inches, and overall length of 41.5 inches. Relaxing the spring shortens the length by about 7.5 coils of wire, so to estimate the relaxed length, we deduct the wire diamter of 0.273 inches times 7.5 from the 41.5 inch wound length, yielding an estimated relaxed length of 39.5 inches. The mean coil diameter is 2.0 - 0.273, or 1.73 inches. Perhaps this was actually a 40-inch-long spring with a 1.5 ID, 1.75 mean diameter, and 2.0 OD, but let's continue on calculating with the actually observed sizes. The number of coils in the relaxed spring is the relaxed length of 39.5 inches divided by the wire size of 0.273 inches, or about 145 coils. Deducting about 5 dead coils at the ends yields 140 active coils.
A standard double garage door is 7 ft. high by 16 ft. wide. Standard single doors are 7 ft. high by 8 or 9 ft. wide. Because the doors are so large, few home centers and only some garage door stores keep many doors in stock, so expect to order one instead of buying it off the shelf. Garage doors are available in wood, fiberglass and steel. Steel doors, like ours, are light, maintenance-free, affordable, readily available, and have an insulating value as high as R-19.

There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.


Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.

The salesman-disguised-as-technician trick: In this trick, you arrange for a service call to your home, perhaps paying a small fee up-front, and a neatly uniformed man arrives in a very technical-looking truck, carrying an impressive tool kit. He carefully examines your door, perhaps using some impressive testing devices to lend weight to his expertise. He then condemns your door as not worth repairing, and tells you, to his sincere regret, that you must have a new one. In fact, this technician is not a technician, but a salesman who only sells, and does not repair, doors. Even if he doesn't sell you, he is doing well just collecting fees for service calls that are no more than sales visits. He doesn't actually have to ever fix anything, and he may not even be capable of doing so himself. He's an expert at selling, which genuine technicians are not. In the worst case, when you refuse to buy a whole new door, he might refuse to follow up with a visit from an actual technician, either outright, or only with an unacceptable delay ("we're too busy to get a guy out until next week", when your car is trapped). If you find yourself closing in on this situation, then politely invite him to leave, and try someone else. That is your right, and in fact the only power you have to bargain in such circumstances. At that point, he may offer to promptly bring in his competent colleague, who will turn up lacking charm and looking awful, but might actually do the work, possibly at a fair price. If so, you will have beaten a legal variation of the classic illegal bait-and-switch (see below). The switch was attempted, but not required, which makes this legal. This is a hazard of any direct-sales situation. Because it rarely appears in everyday retail sales, it can surprise the unwary.


The Insignia HomeKit garage door setup is cheaper in most instances than a similar setup from Chamberlain, which can range anywhere from $70 to $170 depending on what you need. Insignia’s offering launched quietly sometime this month and retails for $69.99, though it’s currently on sale for $44.99. If you want to get a general idea of the setup process, you can view the full manual right here.
Even if one could somehow stretch and clamp the springs to the proper extra length, the process would still be more trouble, and there would be little or no reduction of risk. Lifting the full weight of the unsprung door by hand and clamping it in the raised position is dangerous in itself, and creates the same amount of stored energy as winding the springs, ready to slip out of your hands. Many doors won't travel far enough up the track to provide clearance to access the springs. You're also going to have to deal with winding stiff steel cables onto both lift drums at once without any resistance to maintain tension. Finally, even if you managed to complete the installation with the door raised, you then have to lower the massive door against an untested balancing torque. If you've made a mistake, then that massive door has nothing but your skeletal force applied through your meat clamps (hands) to prevent it from falling down and crushing whatever is in the way (perhaps your feet?).
Winding "up" starts out easy. It finishes at the proper number of turns, by which time you are pushing against the maximum torque. Count the turns of spring winding from when the springs are slack. To be sure you're winding the right direction, all you have to remember is that proper winding makes the spring smaller in diameter and longer in length as it twists "in". On the standard door (most common), this means you push the winding bars up to wind up the spring, which is an easily remembered rule. This is very apparent and should be verified during the first few easy turns. You can also think about the correct winding direction in mechanical terms, namely which way the reaction of the spring will torque the shaft and drums, which in turn will lift the cable. This should all make perfect sense before you attempt the manipulations.
Critical measurements: Torsion springs come a variety of standardized sizes, so you have to carefully measure the old springs to know what to order for proper replacements. Tables of standard sizes and designs are on the Web, such as here [www.industrialspring.com]. The four critical measurements (all in inches) are: (1) the wire thickness (which I'm measuring here with a dial caliper; you can also measure the length of a number of closely stacked turns with a ruler and divide by the number of turns in the stack, measuring 10 turns this way makes the math easy), (2) the inside diameter (not outside!) of the relaxed (not wound!) coil, (3) the overall length of the relaxed (not wound!) spring coils, not including the winding cones, and (4) the right- or left-hand winding of the spring. One must glibly quote those figures to the spring supplier, otherwise one's lack of expertise will be obvious, and one will not be worthy of buying the parts.
Our garage door installation and repair professionals are courteous, knowledgeable, skilled and dedicated to your satisfaction. Let us show you what we’ve done for so many businesses and homes throughout Cincinnati and northern Kentucky when it comes to their garage doors, and what we can do for you. Once you’ve tried our services, you won’t have to search for a garage door service provider in this area ever again.

Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.


Those who benefit from this anti-competitive behavior have many excuses for it. They claim that the product is too dangerous and infrequently needed for the public to purchase directly. They say the job is hazardous and requires techniques and tools with which the amateur will rarely practice, which is true. They write me in anger saying I don't understand how expensive it is to put a truck on the road with a technician and parts and salary and benefits and insurance and advertising and every other common business expense. They say it will take the homeowner hours of effort to do this safely and correctly, while they can do it in a fraction of that time and at a price that isn't worth the effort to save. But should they set themselves up as the judge of what you can and cannot do? Of what is an economical use of your time? Imposing minimum order quantities or charging retail prices for small orders is legitimate; inquiring into the purchaser's background is not.
The Entire job from order through installation was great. The person at Home Depot who helped us made sure we knew exactly what was needed and went over options answering all questions my Fiance had before I could. On install day the installers were not only on time but early which was perfect as i planned my day around them being there and it allowed me to leave a little earlier when they finished to take care of other things. They were polite, knowledgeable, and engaging. Read less
Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.
At Kitsap Garage Door, our Clopay commercial garage door catalog is designed to facilitate efficient and long-lasting operations. We have several options appropriate for any commercial industry, from fire stations and restaurants to concessions stands or ticket sales. Explore our selection of commercial garage doors, specialty products and accessories including:
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