You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
Whether you're looking for the beautiful " Carriage House" style that adds beauty to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just needs a Custom Garage Door we've got a model that fits your needs. Learn more here.. Or come visit us at our new showroom to check out 25+ door models in person.

Permits must be applied for when you are building a new home or structure. This permit will cover the building of the structure and cover the inspection for your garage door. The inspection process for a new door is pretty simple. The county will want to make sure that you have a garage door installed that meets local wind rating standards. In Mecklenburg County, that standard is 90 mph. That means that your door must be rigid enough to withstand 3 second gust by winds of up to 90 miles per hour.
Our customer loyalty is not necessarily tied to just product quality, brand recognition, and service excellence. While those things matter, our customers place significantly greater emphasis on satisfaction with the sales experience itself when committing to Direct Garage Doors. Within the sales experience, our customers learn new ways to reduce operating expenses with our green products.
We also offer garage door opener repair service. Many times, what appears to be a problem with your garage door is actually a problem with your garage door opener. Our professional technicians have experience with all major garage door opener brands, including the popular LiftMaster line of garage door openers. Whether your garage door opener is making too much noise, failing to turn on, moving too slowly or not opening or closing your door properly, we can fix it fast.
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
We only hire and train very experienced technicians, so you can be confident that you will get the best garage door service available. We strive for 100% customer satisfaction on all our work and stand behind our garage door service if you have any issue whatsoever. Our reviews tell of our dedication to excellence and offering the ABSOLUTE best quality products and customer experience. You can check out what our customers have to say about their experience to the Better Business Bureau by clicking here! We guarantee to be the overall top choice in the market for all your garage door needs. We are a family owned garage door company from the Central Kentucky area and only hire technicians that put forth the same honest values that we have. We strive for 100% customer satisfaction and if for any reason that you are unhappy with a technician or their service, we will be happy to make the experience right as we pride ourselves and our company on the highest of customer satisfaction and experience while offering the lowest prices in the market. We are top rated with all service rating and reviewing companies such as BBB, Home Advisor, Demandforce, and Angie’s List. We take our customers experince serious and we guarantee it!
Together with our alliances, we proudly serve all of Australia, including Adelaide, Brisbane, Gold Coast, Melbourne, Perth and Sydney, with top quality sectional garage doors, roller doors, steel garage doors, remote garage doors, tilt garage doors, timber garage doors as well as commercial garage doors, commercial shutters and industrial shutters. If you need custom garage doors, we’re the ones you need to call.  Our manufacturers have been selected for their capacity to meet and exceed our requirements for superior craftsmanship, reliability and a single-minded focus on excellence in customer service.

The optician's trick: The serviceman looks over your door with lots of scowling, chin-scratching, and tsk-tsking. You ask, "how much?" He replies with the fair price. If you don't flinch at that price, he says, "for the parts", while quoting a large additional cost for the labor. If you still don't flinch, he adds, "each," while pointing back and forth to your pair of springs. (I hope none of you service people are reading this!) I call this the "optician's trick" after the old vaudeville joke about lenses, frames, and left/right.
Fiberglass and vinyl garage doors are composite units, combining a steel core behind a fiberglass or vinyl skin. They have also polyurethane insulated base sections, or other type of foam insulation. These premium doors can match steel garage doors, and be a realistic imitation of wood (namely fiberglass units), but they may be more expensive than steel units.

To estimate the maximum physical force required to wind these springs, consider that they are balancing the weight of the door with a torque applied to a lift drum on each end of the torsion shaft. The lift drums have a 2-inch radius, which is the standard residential size, and corresponds conveniently to about a 1-foot circumference. If we pessimistically assume the 10-by-7-foot door has a weight of 350 pounds, this implies a torque of 350 pounds on a 2-inch radius, that is, 700 inch-pounds, or 58 foot-pounds. Each of the two springs should be exerting slightly less than half of the balancing torque, or 29 foot-pounds. Compare this to, say, the bolts in an automobile, which are typically torqued to values of about 50 foot-pounds, or tire lug nuts, which may be torqued to well over 100 foot-pounds.
Since we're using an 18-inch (1.5 feet) winding lever to wind each spring up to 29 foot-pounds, we must apply a maximum tangential force to the end of the winding lever of about 20 pounds. Later we'll see that the actual weight of this rather dense door is 238 pounds, implying a maximum tangential force on the winding levers of only about 13 pounds!
My door opener disengaged from the garage door. I made a call in late morning and was given an appointment for late the same afternoon. I received a call in early afternoon asking if I would like an earlier service call. Upon arriving the repair man introduced himself and explained that he would need a few minutes to assess the problem and perform an inspection. When he finished he provided me with a through explanation of the problem, the corrective measures he would take and some suggestions to improve operation. We discussed some options, agreed on the cost and the work was complete within a reasonable time frame. The door operates quieter and with less strain than it ever has. Pleasant, friendly, on-time and reasonably priced. Problem solved. It doesn't get any better than that.
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
Whether you're planning on moving in the future or you're fixing up your forever home, replacing a garage door can provide an excellent return on investment and boost your home's resale value. According to Remodeling magazine's 2016 Cost vs. Value report, garage door upgrades provide a nationwide average return on investment of over 90%, making it one of the top five home improvement projects.
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
This page is a description of how I replaced torsion springs on a garage door. You may find that my experience either frightens you from trying such a stunt yourself, or encourages you to give it a try. You may curse me for revealing the techniques supposedly known only to the trade, or perhaps thank me for explaining how it's done. All the secrets are revealed below. Even if you hire this work out, just knowing how it is done will help you shop for the best deal and avoid falling prey to overcharging tricks.
We’ve earned that reputation by always putting our customers first. When it comes to residential and commercial garage door repair services in northern Kentucky and Cincinnati, you’ll always get our best. That includes reliable installation, quick and responsible customer service, free and fair estimates on our work and 24/7 emergency service when you need it the most. We have designed our installation and repair services to make sure you get the most out of your garage door for as long as possible.
Door repair business advice (warning to consumers, you are not allowed to know this): Thinner wire is excellent for shortening spring lifetimes, lightening your inventory on a service truck, and getting paid for frequent service calls. This is why your industry chooses to set "standard" springs to have thin wire and despicably short lifetimes. If you want to maximize profits and fleece your customers, install springs that predictably break in about 7 years on a door that should last decades, even though it is just as easy for you to install slightly more expensive springs that should last the life of the door. Remember that the customer wanted the cheapest price, so you need not feel any guilt about this low-balling.
Ryan, the tech that did the initial inspection and Kyle, the tech that did the installation were both extremely skilled, knowledgeable, and have excellent customer service. They arrived on time as scheduled. Explained well what needs to be done and did the job well. We’re very pleased and recommend Castle Garage Doors. We’re giving Ryan, Kyle 10 🌟 along with Hollie for having excellent customer service in making sure the whole process ran smoothly. Thank you 👏🏻👏🏻👏🏻 -Grandpa & Grandma Read less

The disaster-is-nigh technique: As he inspects your door, the serviceman grimly calls your attention to "cracks" in your garage door. These appear very faintly in the middle of the door where the panels bow under their own weight when the door is up. This is normal, but the type of thing you wouldn't casually observe yourself. This surprising revelation disarms you, and you may find yourself strangely susceptible to the pitch for an entire new door.

Garage Door Installation – This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers.  It is the complete service and installation of a new door. We inspect all the parts, make adjustments to fit your garage opening, and service all elements during the installation process. Plus, we check to ensure all parts are in proper working order after installed.

Garage Door Repair Company

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