First, we always provide a written estimate that is signed before doing any work, fully explaining what we'll do in plain English so you'll understand it. When we've completed the job, we walk you through and show you what's been done so you can be confident that your door was fixed right. We stand behind the job with the industry's best warranty and our 24 hour call back policy.
Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.
Add strength security and style to your home Add strength security and style to your home with a Clopay Garage Door. The 3-layer steel construction features polystyrene insulation for added energy efficiency and quiet operation. Decorative panel edging and natural embossed wood grain texture improve appearance close-up and from the curb. This door also features Clopay ultra-grain a ...  More + Product Details Close
Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.
The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]
Note the left winding cone with red spray paint. This shpritz of paint is applied to create fear and doubt in the mind of the do-it-yourselfer. Sometimes it is a color code for the wire size (using a DASMA standard, red indicating 0.2253 inch diameter wire). Sometimes it indicates the winding direction: red may indicate right-hand winding, but don't rely on that; do you own independent analysis. Sometimes it is a manufacturer's private code for another dimension than wire size. This color code is for the installer's information when the spring is new; I would not depend on interpreting the color code properly on an old spring, since one can't be certain of a correct interpretation without documentation from the original supplier.
Security Lights: Most newer garage door openers have at least two bright light bulbs, as well as lights activated by motion. On the other hand, some older or cheaper openers are limited to a single light bulb. This doesn't help much with a garage darkened by shadows, leaving you unsure if the rustling in the corner is your cat … or a skunk that snuck into the garage.
Before purchasing a roll-up door, measure the space between the top of the garage door opening and the ceiling or overhead framing. Standard tracks require headroom of about 14 inches. If you don’t have that, you can get low-headroom track, which costs about $100 more. There are also tracks specially made for garages with unusually high walls or cathedral ceilings.
The salesman-disguised-as-technician trick: In this trick, you arrange for a service call to your home, perhaps paying a small fee up-front, and a neatly uniformed man arrives in a very technical-looking truck, carrying an impressive tool kit. He carefully examines your door, perhaps using some impressive testing devices to lend weight to his expertise. He then condemns your door as not worth repairing, and tells you, to his sincere regret, that you must have a new one. In fact, this technician is not a technician, but a salesman who only sells, and does not repair, doors. Even if he doesn't sell you, he is doing well just collecting fees for service calls that are no more than sales visits. He doesn't actually have to ever fix anything, and he may not even be capable of doing so himself. He's an expert at selling, which genuine technicians are not. In the worst case, when you refuse to buy a whole new door, he might refuse to follow up with a visit from an actual technician, either outright, or only with an unacceptable delay ("we're too busy to get a guy out until next week", when your car is trapped). If you find yourself closing in on this situation, then politely invite him to leave, and try someone else. That is your right, and in fact the only power you have to bargain in such circumstances. At that point, he may offer to promptly bring in his competent colleague, who will turn up lacking charm and looking awful, but might actually do the work, possibly at a fair price. If so, you will have beaten a legal variation of the classic illegal bait-and-switch (see below). The switch was attempted, but not required, which makes this legal. This is a hazard of any direct-sales situation. Because it rarely appears in everyday retail sales, it can surprise the unwary.

Since the springs are winding "up" when the door is closing and going down, the fully closed position is the most stressful on the steel and thus the most likely position at the moment of failure. This is a good thing, because failure near the top-of-travel means that you suddenly have a large, increasing weight falling. Thus we see the principle that you should never be standing or walking under the door when it is opening or closing, especially if you do so manually instead of with an electric opener. When the springs are working correctly, the door appears nearly weightless, but this is an illusion that turns into a calamity when the springs suddenly fail.


Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.

The replacement springs in my case proved to be 0.2253 wire size, 2.0 inch (inside) diameter, and 24 inches long, in a pair of one left- and one right-hand winding. Actually, the old springs in these pictures were a slightly smaller size, but another similar door on this garage was better balanced by that size. Whoever installed the old springs didn't quite get the weight and size just right; it is not unusual to find a repair service installing a slightly off-balance spring size that happened to already be on the truck during the service call. My electric opener had no trouble handling the small imbalance. But since it is safer to reduce the electric operating force as much as possible through careful balancing, I chose the size that was working better on the other door. The Chamberlain brand electric openers (also sold by Sears) I have incorporate a plastic worm gear that tends to wear out after some years of use, requiring a disassembly and installation of a $20 repair kit; this wear is minimized by a properly balanced door.
Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.

The best garage door openers can be controlled from a remote location through your phone. If you’ve ever left home and had a moment of panic, not knowing if you left the garage door open, this feature can give you peace of mind. The door opener’s built-in Wi-Fi connects directly with your home Wi-Fi router, which allows you to close your garage door from wherever you are through a MyQ smartphone app. The Chamberlain Group opener has this feature – it’s a 1-horsepower garage door opener with extra lifting power for unusually heavy doors of over 500 pounds.
I've provided this information for free, in hopes it will help you either fix your door yourself, or find a competent professional service to do it for you at a reasonable price. If you've been helped by this Web page, as many have, all I would ask is that you create a link to this page (http://www.truetex.com/garage.htm) from any pages you maintain. You will thereby help others searching for complete and reliable information on this type of repair to find it with a Web search.
Dodging a falling door:: Reversing this equation gives us x=gt^2/2 as the fallen distance x for a given time t. How much time would you have to dodge a falling door if the spring were to suddenly break at the top of travel? Let us assume you are 5.5 feet tall, so the door will hit your head after falling 2 feet from its 7.5 foot fully-raised height. This 2-foot fall takes sqrt(2*2/32.2) = 0.35 seconds (350 milliseconds). The quickest human response time is about 200 milliseconds, so even if you are alert to the hazard, this leaves you only about 150 milliseconds to accelerate and move your noggin out of the way. If you are an Olympic gold medalist in the 100 meter dash, you can accelerate (horizontally) about 10 feet/second^2, and your 150 milliseconds of wide-eyed panic will move you all of 10*0.15^2/2 = 0.11 foot = 1.35 inch.
The wire size and winding direction are easily discovered and proved, as I will explain below. You absolutely must know and understand the critical measurements of your old springs to order replacements. This assumes that the old springs were the correct to begin with; it is not uncommon to have incorrectly sized springs on a door due to a previous sloppy installation, or a significant change in weight of the door.
Dodging a falling door:: Reversing this equation gives us x=gt^2/2 as the fallen distance x for a given time t. How much time would you have to dodge a falling door if the spring were to suddenly break at the top of travel? Let us assume you are 5.5 feet tall, so the door will hit your head after falling 2 feet from its 7.5 foot fully-raised height. This 2-foot fall takes sqrt(2*2/32.2) = 0.35 seconds (350 milliseconds). The quickest human response time is about 200 milliseconds, so even if you are alert to the hazard, this leaves you only about 150 milliseconds to accelerate and move your noggin out of the way. If you are an Olympic gold medalist in the 100 meter dash, you can accelerate (horizontally) about 10 feet/second^2, and your 150 milliseconds of wide-eyed panic will move you all of 10*0.15^2/2 = 0.11 foot = 1.35 inch.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.
Belt driven garage door openers offer a prime level of noise reduction if you want a silent environment in the garage. While common chainlinks will rattle during use, the smooth performance of a belt dampens noise as the garage door slides up and down. Using a 3/4 motor, the Genie SilentMax 750 will easily tackle any typical garage door while keeping the environment quiet and comfortable while in use.
By watching the chalk mark while winding, you can count the number of turns applied, and confirm the number later. My standard-size door (7 foot height) with 4-inch drums has a nominal wind of 7-1/4 or 7-1/2 turns, which leaves 1/4 or 1/2 turn at the top-of-travel to keep the lift cables under tension. After 7 turns on the first spring, I clamped down the set-screws, weighed the door again, and found a lift of about 100 pounds in reduced weight. As expected, this wasn't quite half of the full 238 pounds, nor would it leave any torsion at the top-of-travel, so I added an 8th turn. The door now weighed 122 pounds on one spring, which was ideal. After winding the other spring, the door lifted easily, with only a few pounds apparent weight. This confirmed that the spring choice was properly matched to the door design. I engaged the electric opener trolley, and adjusted the opener forces down to a safer level suitable for the new, improved balance. The door was now ready for return to service.
Whether you’re looking for garage door opener maintenance, garage door opener repair, or a brand new garage door opener, Sears Home Services can help. We’re your best, most-trusted option for fast, quick, and easy local service, repair, and maintenance of your automatic garage door opener. Whether your garage door won’t open or close, your garage door opener chain is broken, your automatic garage door opener won’t work after a power outage, your garage door won’t work when it’s cold, or your automatic garage door opener won’t stop running, we’ll connect you to the best local automatic garage door opener repair service technicians in the business. Technicians that are highly trained, licensed, vetted, nearby, and guaranteed to help fix all of your garage door opener needs. We have thousands of local technicians that are always “near me,” that can help you no matter what your appliance emergency.
Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1
Since the springs are winding "up" when the door is closing and going down, the fully closed position is the most stressful on the steel and thus the most likely position at the moment of failure. This is a good thing, because failure near the top-of-travel means that you suddenly have a large, increasing weight falling. Thus we see the principle that you should never be standing or walking under the door when it is opening or closing, especially if you do so manually instead of with an electric opener. When the springs are working correctly, the door appears nearly weightless, but this is an illusion that turns into a calamity when the springs suddenly fail.
Resetting the drums, if needed: If the drums were incorrectly set in their old positions, one must reset both drums in new positions on the shaft. This is complicated by the presence of old dimples in the torsion shaft from previous setting(s), which must be avoided lest they improperly influence the new setting of the drums. To begin this process of resetting the drums, the door must first be lowered and resting level on the floor, the spring(s) must be in the unwound condition with their set-screws loosened, and the lift cables wrapped around the drums. If for some reason the door does not rest level on the floor, such as the floor being uneven, then insert temporary shims between the door bottom and the floor to bring the door up to level. Loosen the set-screws on the drums, and turn the torsion shaft to avoid the old dimples from the set-screws in the old drum position. Tighten the set-screw on the left drum (that is, on your left as you face the door from in the garage), creating a new dimple, and apply tension to its cable with the locking-pliers technique, enough tension to keep the cable taut but not enough to start to move the door up. Attach and wind the cable on the opposite (right) drum by hand until the cable is similarly taut, and set the screw, remembering that tightening the screw will tend to add a bit of extra tension to the cable. Both drums should now be fixed on the torsion shaft, with the cables about equally taut (listen to the sound when you pluck them like a guitar string) and the door still level on the ground. Setting the left drum first, and the right drum second, will allow you to take up any slack in the cable introduced by the left drum rotating slightly with respect to the torsion shaft as you tighten the set screws. This alignment and balance of the cables, drums, and door is critical to smooth operation and proper closing. If you have a single-spring assembly, the distance along the torsion tube from the spring cone to one drum is longer than to the other drum, which allows a bit more twist to one side than the other, and you may have to compensate with the setting of the drums.

The second stage of the wireless garage door opener system solved the opening-the-neighbor's-garage-door problem. The remote controls on these systems transmitted a digital code, and the receiver in the garage responded only to that code. The codes were typically set by eight to twelve DIP switches on the receiver and transmitter, so they allowed for 28 = 256 to 212 = 4,096 different codes. As long as neighbors used different codes, they would not open each other's garage doors. The intent of these systems was to avoid interference with nearby garage doors; the systems were not designed with security in mind. Intruders were able to defeat the security of these systems and gain entry to the garage and the house. The number of codes was small enough that even an unsophisticated intruder with a compatible remote control transmitter could just start transmitting all possible codes until he found one that opened the door. More sophisticated intruders could acquire a black box master key that automatically transmitted every possible code in a short time. An even more sophisticated method is known as a replay attack. The attacker would use a code grabber, which has a receiver that captures the remote's digital code and can retransmit that digital code at a later time. The attacker with a code grabber would wait nearby for the homeowner to use his remote, capture the code, and then replay the code to open the door when the homeowner was gone. Multicode openers became unpopular in areas where security was important, but due to their ease of programming, such openers are often used to operate such things as the gates in gated apartment complexes.
If you live in a home where there are living quarters directly above the garage, Garage Guide DIY says force-sensing technology built into the B730 ensures a smooth operation, no matter what temperature it is in your garage. The unit adjusts the motor's power on the fly, keeping it running smoothly. Amazon reviewer Steven Bone says the B730/WD962KEV opener runs extremely quietly and is easy to install.
You might not think it could get easier than pushing a big button to open a door, but some garage door openers make things even simpler by offering keyless entry and multiple remotes. Many models come with a keyless entry pad that mounts outside the garage door so you can gain access without a remote. While a remote is preferable for most situations, there are times when you need to get into the garage and don’t have it handy, so this is a nice feature to have.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
Not interested in paying for maintenance on an outdated and failing system? Our installation services mean that you can have a brand new, high quality garage door installed in place of your existing model. Because we carry such a diverse range of products from the most industry-respected manufacturers, we’re sure to have a model that fits your needs and budget.
With all the styles offered by Clopay®, many homeowners fall in love with multiple doors. To help you choose the best garage door for your home, Clopay® has developed a comprehensive buying guide, outlining styles, construction materials, insulation, wind resistance, automatic garage door openers and more. We also allow you to view different door styles on your home with our Door Imagination System. Simply upload your home or choose from a variety of sample homes with one-car, two-car, and three-car garages to design the best garage door for your home.
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