Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

Beware of improprer prior installations: Sometimes the existing door installation is not correct, and the old springs should not be used as a specification for replacements. For example, the old springs might have been replaced with incorrect sizes because the last repairman didn't have the right one on his truck. If your door has never worked quite right, something like this might be the cause. To correct this, you must use the weight of the door to specify the spring, either from a spring rate manual giving spring torque constants, or from the formulas below.
The Genie Chain Drive garage door opener combines The Genie Chain Drive garage door opener combines powerful reliable performance with smooth operation to create a long-lasting and easy-to-install garage door opener. The unit's electronic push-button programming makes installation and setup fast and easy. Complete with accessories the system features a reliable DC motor that delivers quiet smooth operation ...  More + Product Details Close
The prior clamping of the set-screws tends to have pressed a dimple into the hollow shaft and to have distorted the shaft's roundness into an eccentric shape. While releasing the set-screws, I was careful to loosen them enough to let the cone swing around any such distortions. I was also careful to observe any binding of the old cones on the eccentricity or burring on the shaft. The fit of the cone on the shaft is supposed to be loose enough to avoid binding, but if it were to occur one would have to be careful not to assume the spring was unwound when in fact the cone was just stuck on the shaft. If I had a stuck cone that I could not unwind with a little extra force, then I would have called in a technician to deal with it. In the worst case, I suppose the spring must be deliberately broken with some hazard, thus releasing it for a forceful disassembly, and the shaft and some other parts replaced. But this is an unlikely situation and in this case was not necessary.
In 1993, U.S. law dictated that all garage doors must have a reverse mechanism to prevent the door closing on persons or property. In most models, an infrared beam running across the garage opening acts like a tripwire. Break the beam and the door rises again. This is a legal requirement that ensures the garage door cannot trap people or animals. It's also useful in avoiding accidental damage to your car, bikes left in the way, or other property.

The Entire job from order through installation was great. The person at Home Depot who helped us made sure we knew exactly what was needed and went over options answering all questions my Fiance had before I could. On install day the installers were not only on time but early which was perfect as i planned my day around them being there and it allowed me to leave a little earlier when they finished to take care of other things. They were polite, knowledgeable, and engaging. Read less


Having a mismatched pair makes it difficult to specify the correct matched-pair replacements. To obtain replacement springs for a mismatched pair, you can either specify the same odd pair, try to calculate the equivalent matched pair sizes, or (this is the best method:) measure an accurate door weight and calculate the right spring size(s) "from scratch". The spring seller should be able to do the calculations from your accurate measurements of weight, height, and drum size; or you can attempt the calculations yourself using my engineering formulas below.
When you call on Precision Door, you can rest assured a talented professional will arrive at your home. Our technicians are professionally trained and field tested by the best in the industry at one of our two, state-of-the-art training facilities prior to servicing your door. Plus, successfully repairing over 1000 garage doors each day teaches you a lot. There is no substitute for experience
If this manipulative, we-are-your-nanny business approach is truly in our best interests as consumers, then we shouldn't be allowed near ladders, lawn mowers, or power tools. Those products are just as hazardous and prone to misuse as torsion springs, yet no one thinks of them as forbidden. The only genuine difference is that torsion springs are a hazardous thing you need only rarely, while a lawn mower is a hazardous thing you need all the time.
When ordering springs, be aware that a number of different sizes of springs will make proper replacements, not just the specific size being replaced. The wire size, winding diameter, and length can be traded off to make springs of varied geometry but equivalent torque characteristics. This will also affect the expected lifetime (in cycles) for the spring(s). Since the critical specification for a replacement is the weight it is designed to bear, not the sizes per se, there are likely several stock sizes that replace a given old spring. The spring distributor's inventory may happen to offer only a different size with an equivalent weight-bearing specification. One has to judge whether to trust the advice of the seller in such situations. The seller should have the data to know what substitutions are proper.
Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.
Trading wire size for length, diameter, or cycle life: Now we are really going to save you some money, if you just recall your high school algebra class (and I don't mean that cute cheerleader who sat next to you). If you further understand the role of the 4th power of the spring wire size (letter d in the formulas above) in the numerator of the spring rate formula, and how to increase or decrease d to compensate for changes in length, diameter, and cycle life, then you're qualified for elite spring calculations. Matching springs is a matter of equating the 4th power of the proportion in wire size change to the proportion of change in the diameter or length or the product of both diameter and length. However, it is usually best to only increase wire size when substituting a spring, since this does not derate the cycle life. If you observe that the formula for bending stress is proportionate to the inverse 3rd power of the diameter, then physically a proportionate increase in wire size will result in a dramatic increase in cycle life of the 3rd power of that proportion. Trade-off example: Yawn with me while we ponder my original spring once more. Let's say I was in a fit of engineering mania, and wanted to replace my spring having a 0.2253 inch diameter wire (d = 0.2253) with a 0.262 wire version (d = 0.262). How much longer is the spring with equal torque rate, assuming we use the same coil diameter? The proportion of this change is 0.262/0.2253 = 1.163, and the 4th power of that is 1.83. This means the length must increase by a factor of 1.83 (again, not counting dead coils). Recalling that the length in Example 1 was 102 non-dead coils, the heavier wire spring must be about 1.83*102 = 187 coils, which when adding 5 dead coils and multiplying by the wire size to get the overall length, is (187+5)*0.262 = 50 inches, versus 24 inches in the original. So using this heavier wire more than doubles the length (and thus the mass and thus the cost). While the cost about doubles, the stress goes down by the inverse 3rd power of the wire size proportion, or 1/(1.163**3) = 0.64. Sress is favorably, non-linearly related to cycle lifetime (halving the stress more than doubles the lifetime), so this decreased stress should more than double the expected lifetime of the spring. While the up-front cost is more, the true cost of an amortized lifetime is much less. In short, per cycle it is cheaper. Ah, the wonders of engineering calculations! Conclusion: Observe that the stress formula (and thus the cycle lifetime) depends only on wire diameter (d) for equal torques. Thus the only way to improve cycle lifetime is to use heavier wire. For equal torques, heavier wire size, due to the exponents in the formulas, increases cycle lifetime much faster than it increases mass (and thus cost), physically speaking.
Although you can replace your garage door opener on your own, it’s more difficult than most DIY projects, so following the installation instructions is a must. If you’re not confident you can replace the opener on your own, you should consider hiring a professional, which further increases your costs. You can also expect to pay more if you’re replacing a garage door in addition to the opener.
Spring index lower limit: DASMA standard 102-2004 provides a lower limit of 6 for the spring index, which is symbol C in our formulas above (section 9.3). Other interesting items in this standard include an upper limit for how much the door sags when raised (no more than 1/120 of its width, section 9.2.1), that each of the two bottom brackets should sustain twice the door assembly's weight (section 9.2.2) for a total safety factor of about 4, and that the lift cables should provide a safety factor of 5.
The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.
Belt driven garage door openers offer a prime level of noise reduction if you want a silent environment in the garage. While common chainlinks will rattle during use, the smooth performance of a belt dampens noise as the garage door slides up and down. Using a 3/4 motor, the Genie SilentMax 750 will easily tackle any typical garage door while keeping the environment quiet and comfortable while in use.

Luckily, there is a bit of science to questions of garage door repair and replacement. That’s why we’ve put together this guide on when to replace a garage door. We’ll prepare you to compare repair vs replacement garage door costs. We’ll discuss the ways in which repairs are the most affordable option while also exploring those moments when replacement will in the end provide you with more value added.
I make no recommendations of, and have no connection to, any of the following suppliers. These are just those whom I have learned about from my Web searches, from correspondence with those sending email about their experiences, or directly from the suppliers. I have removed several contacts that were generating complaints to me from dissatisfied customers. I have added this list to this page due to all the email queries I was receiving daily asking where to obtain parts. If you are a supplier and would like to be added to the list, see my email address at the end of this page.

Charlotte, NC is  a bustling market for new homes, business construction and restoring old homes.  Charlotte’s real estate market is booming. Our company has been a part of this growth by installing and repairing over 50,000 garage doors since 2001. In this span of time, we have had no issues with the county inspections office. We have done this by making sure that our clients buy the right doors, and have permits in place, if needed. Keep in mind that we are not general contractors, so we do not supply permits, but we provide the information and resources for you to easily apply for permits if one is needed for your project.
Garage Doors have a great variety of features and also come in a wide range of prices. If you're considering the purchase a new garage door, please allow our experienced garage door technicians to come to your home to acquaint you with all the possibilities. Buying a garage door is not just about purchasing the door, but also selecting the company that will install it. We offer perhaps the lowest price in new garage doors because our experience has taught us to be efficient in what we do. Just call us. We'll be on the way to your home or business quickly.
The various increments of standard wire sizes differ by only about 0.010 inch, so calipers or a micrometer would be the tool to use to be certain of the stepped size you have, or else a trustworthy ruler marked in tenths of an inch to use the measure-10-turns-and-divide-by-10 trick. The most common wire sizes in the US are 0.207", 0.218", 0.225", 0.234", 0.243", 0.250", and 0.262".
As you go through the designer and create the style of door you like best, the options you selected are saved automatically, so that you can easily submit it to us for a free price quote. Submitting this form does not obligate you in any way and your email address and personal information are kept in the strictest confidence. See our privacy policy to learn more. The price quote you receive is an estimate and is NOT A GUARANTEED PRICE. Precision will, at no additional charge come to your home and provide you with a firm price. We just need to do some measurements before we can guarantee a price. Get started now by choosing a collection above!
The classic telephone bait-and-switch: This time-honored swindle, also called "false advertising", can show up in the garage door business. Here's how this scam works: When you call and say you have a broken spring, and ask for a repair price, you are told over the phone that the price is X dollars, which typically might seem a little better than the competition. When the repairman shows up, after looking at your broken door, he will casually and matter-of-factly tell you it will cost 2X. If they told you over the phone that it would cost X, well, that was only for one spring, and he must (he must, mind you) install not just one, but two. He will act surprised if you object, as if you should have known that from what you were told over the phone. If you expected to really pay just X, it was your fault for misunderstanding because you don't know anything about how garage doors should be repaired. (You will feel intimidated at this, since you honestly don't know anything, else why would you have called a repairman? Intimidation is a powerful tool against customer resistance.) If your door used only one spring to start with, he will insist on converting yours to two, telling you it is safer the next time a spring breaks. If you originally had two springs, he will tell you that he must replace both springs, and you must therefore pay double what was quoted. While it is true that converting or replacing both springs is a good idea, the bait-and-switch pricing is not. The "bait" is the low price quoted to you over the phone, which they never intended to honor, and the "switch" is switching the price to something higher on a pretense. This method of selling is literally criminal (for example, see Florida Statutes 817.44, all states have similar laws), but a service business can usually avoid detection or prosecution because there are no printed advertisements or other tangible evidence, just one-on-one phone calls. If you find yourself in the middle of this trap, then the proper response is to dismiss the repairman without paying a nickel. Don't expect that you will be able to negotiate a fair price with someone who is using criminal business methods. Certainly don't expect that he will accept a lower price because you accuse him of false advertising. If you absolutely cannot wait for another service call, then you'll have to accept the fraud, in which case you should do so quietly. People that use these methods typically have ways to mentally justify their behavior to themselves as a reasonable business practice, and won't react well to your suggesting otherwise, even though they are in fact small-time criminals, not shrewd businessmen.
The Decko 24300’s 3/4-HP motor provides the power you need if you've got a big or heavy door and, while it may not have all the bells and whistles of some “deluxe” models, the Decko does everything you need it to do. We appreciate the fact that this model comes with two remotes, an internal panel for controlling the lighting and opening/closing the door, a wireless external keypad with a security code, and a rolling code access system that keeps intruders out of your garage. The Decko will save you a few dollars over some of the more premium garage door openers, but it will still give you an excellent performance.
The salesman-disguised-as-technician trick: In this trick, you arrange for a service call to your home, perhaps paying a small fee up-front, and a neatly uniformed man arrives in a very technical-looking truck, carrying an impressive tool kit. He carefully examines your door, perhaps using some impressive testing devices to lend weight to his expertise. He then condemns your door as not worth repairing, and tells you, to his sincere regret, that you must have a new one. In fact, this technician is not a technician, but a salesman who only sells, and does not repair, doors. Even if he doesn't sell you, he is doing well just collecting fees for service calls that are no more than sales visits. He doesn't actually have to ever fix anything, and he may not even be capable of doing so himself. He's an expert at selling, which genuine technicians are not. In the worst case, when you refuse to buy a whole new door, he might refuse to follow up with a visit from an actual technician, either outright, or only with an unacceptable delay ("we're too busy to get a guy out until next week", when your car is trapped). If you find yourself closing in on this situation, then politely invite him to leave, and try someone else. That is your right, and in fact the only power you have to bargain in such circumstances. At that point, he may offer to promptly bring in his competent colleague, who will turn up lacking charm and looking awful, but might actually do the work, possibly at a fair price. If so, you will have beaten a legal variation of the classic illegal bait-and-switch (see below). The switch was attempted, but not required, which makes this legal. This is a hazard of any direct-sales situation. Because it rarely appears in everyday retail sales, it can surprise the unwary.
Clopay® is proud to be the largest manufacturer of residential garage doors in North America and recognized as the leading brand among homeowners. For more than 50 years, we have helped homeowners reimagine their homes and create a personalized exterior that they can enjoy and take pride in for years to come. Clopay’s residential garage doors are designed and manufactured in the USA, starting at our headquarters in the heart of Ohio, and delivered to dealers via our 50 distribution centers throughout the US and Canada.
If you're clever and equipped with a welder, you might think you could get away by welding a broken spring back together. At least two factors make this extremely risky. First, the weld itself may fail, either due to insufficient basic strength, or weakening of the nearby parts of the spring. Second, the fact that the spring was old and fatigued enough to break once, means that it is likely to break again soon at other location(s).
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
Smartphone Control: Many newer garage door openers allow you to connect the device to your home's Wi-Fi network, according to RW Garage Doors. You then can open and close the door through a smartphone app. In fact, many of these apps will give you an alert on the smartphone when the garage door is open for a certain period. Some opener models even can connect to your existing Smart Home system, incorporating all your appliances on one system.
If your door has two springs, most professionals and research online says that replacing both springs is the best option. Most torsion springs are rated for 10,000 close/open cycles. If only one of your springs is broken, both springs are still recommended to be replaced. Considering that your second spring will break soon anyways, this added on fix is only going to cost you about $50 extra to assure that you don't have to pay another service fee for a second visit.
The second stage of the wireless garage door opener system solved the opening-the-neighbor's-garage-door problem. The remote controls on these systems transmitted a digital code, and the receiver in the garage responded only to that code. The codes were typically set by eight to twelve DIP switches on the receiver and transmitter, so they allowed for 28 = 256 to 212 = 4,096 different codes. As long as neighbors used different codes, they would not open each other's garage doors. The intent of these systems was to avoid interference with nearby garage doors; the systems were not designed with security in mind. Intruders were able to defeat the security of these systems and gain entry to the garage and the house. The number of codes was small enough that even an unsophisticated intruder with a compatible remote control transmitter could just start transmitting all possible codes until he found one that opened the door. More sophisticated intruders could acquire a black box master key that automatically transmitted every possible code in a short time. An even more sophisticated method is known as a replay attack. The attacker would use a code grabber, which has a receiver that captures the remote's digital code and can retransmit that digital code at a later time. The attacker with a code grabber would wait nearby for the homeowner to use his remote, capture the code, and then replay the code to open the door when the homeowner was gone. Multicode openers became unpopular in areas where security was important, but due to their ease of programming, such openers are often used to operate such things as the gates in gated apartment complexes.
A garage door is a large door on a garage that opens either manually or by an electric motor (a garage door opener). Garage doors are frequently large enough to accommodate automobiles and other vehicles. Small garage doors may be made in a single panel that tilts up and back across the garage ceiling. Larger doors are usually made in several jointed panels that roll up on tracks across the garage ceiling, or into a roll above the doorway. The operating mechanism is spring-loaded or counterbalanced to offset the weight of the door and reduce human or motor effort required to operate the door. Less commonly, some garage doors slide or swing horizontally. Doors are made of wood, metal, or fiberglass, and may be insulated to prevent heat loss. Warehouses, bus garages and locomotive sheds have larger versions.
Permits must be applied for when you are building a new home or structure. This permit will cover the building of the structure and cover the inspection for your garage door. The inspection process for a new door is pretty simple. The county will want to make sure that you have a garage door installed that meets local wind rating standards. In Mecklenburg County, that standard is 90 mph. That means that your door must be rigid enough to withstand 3 second gust by winds of up to 90 miles per hour.
We looked for wireless garage door openers that have the power to lift the heaviest doors and found that 1/2-horsepower motors are best suited for standard aluminum sectional doors used on most homes built from 1990 to today. The 3/4-horsepower garage door opener motors can lift wooden doors up to 550 pounds. Each model we looked at can open a standard 7-foot door, and extension kits are available if your door is taller.

When garage door repair isn’t an option — perhaps the current door is beyond fixing or you want to upgrade to a quieter, more energy-efficient model — it’s time to buy a new one. But choosing a garage door is not as simple as it sounds, even when you know the right size for your home. A wide range of materials, styles and finishes are available, and each factor influences the cost. Garage doors are made of aluminum, steel, vinyl, fiberglass, masonite, wood (typically cedar or mahogany), or a composite of several materials. They may be insulated against cold or heat. Traditional and modern styles include raised panel, carriage house or crossbuck. Most styles have window or arch options, and are available in different wood finishes and neutral colors. Because garage doors account for a large part of a home’s exterior, their appearance is usually a homeowner’s top priority. An attractive garage door can increase a home’s curb appeal and resale value.
Garage door openers manufactured and installed in the United States since 1982 are required to provide a quick-release mechanism on the trolley that allows for the garage door to be disconnected from the garage door opener in the event of entrapment. [8] Garage door openers manufactured since 1982 are also required to reverse the garage door if it strikes a solid object.[9][10]
Add the fact that a front-facing garage door can eat up almost 20% of your home’s front facade. With that much curb appeal at stake, a worn-out, beat-up garage door can be a real liability. No wonder that a big majority of homeowners responding to the “Report” gave a garage door replacement project a Joy Score of 9.4 — a rating based on those who said they were happy or satisfied with their remodeling, with 10 being the highest rating and 1 the lowest.
Clopay Garage doors featuring Intellicore insulation technology represent Clopay Garage doors featuring Intellicore insulation technology represent the ultimate smart choice for homeowners. Clopay Intellicore is proprietary polyurethane foam that is injected into a garage door expanding to fill the entire structure. The result is a door with incredible strength and durability. Its dense insulation also produces a quieter ...  More + Product Details Close
A rolling code is a protocol used by garage door openers to keep your door safe and secure. When the radio signals from your remote control are broadcast to your garage door opener, it uses a specific code to communicate. Older models used the same code every time, making garage door openers vulnerable to burglars using a radio frequency identifier device. 
Here’s an opener that comes with all the bells and whistles. Featuring an ultra quiet belt drive, you’ll be thankful you purchased one like this especially if you have a room positioned near or above the garage. It’s also got battery backup so if the power goes out, you can still get in and out with ease for up to 20 open and close cycles for the first 24 hours of an outage. And for the technology savvy will appreciate its MyQ smartphone control technology that allows you to control the door via an app on your iPhone or Android, plus you’ll receive safety notifications if you’re away from the house and the door opens or closes. And for extra peace of mind, there’s also a feature that will automatically close the door after a set amount of time — you know, just in case you forget.
Checking if the lift drums need resetting: The old position of the lift drums on the shaft may have slipped or otherwise lost the the proper position, requiring a reset of the drum position on the torsion shaft. You will also reset the drums if you are replacing the lift cables, since the new cables will not exactly match the length of the old ones. Problems like uneven tension on the cables, or a tilted door, or a door that doesn't easily stay aligned with the tracks, can be due to an improper "set" of the drums on the shaft. So one shouldn't assume the old positions are correct. Setting the drums on a "fresh" part of the shaft will avoid the possibility of damaging the shaft from retightening in the same dimples.
Since their invention in the 1920s, electric garage door openers have come a long way. Garage door openers work by using a trolley connected to an arm that attaches to the top of the garage door and slides back and forth on a track, which opens and closes the garage door. When operating the motor, a chain or belt turns and pulls the trolley along the track. A good garage door opener will have a horsepower of 1/2 HP, 3/4 HP, or 1-1/4 HP. Garage door openers have the ability to open and close a limited number of times in power outage emergencies. Security is something else to consider when purchasing an opener. It's helpful to have sensors that will stop the operation of the garage door when a person, vehicle, or other obstacle is in the way.
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