Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!
Here are the new replacement springs I ordered from a distributor, which I found using a Google search for "garage door supply" (search that phrase now). You certainly won't find these at Home Depot or Lowe's (although last I checked Lowe's does carry the less daunting extension spring replacements). I also have a list of some suppliers at the end of this page.
Garage door frames and mouldings will freshen up the appearance of your garage and garage door. We offer frames in a broad assortment of finishes and widths, so you can find the perfect fit for your garage. Update or repair the hardware on your garage door with our wide selection of our garage door parts and accessories. Some of the accessories we offer include cables, hinges, reinforcement brackets, and locking door handles.

A standard double garage door is 7 ft. high by 16 ft. wide. Standard single doors are 7 ft. high by 8 or 9 ft. wide. Because the doors are so large, few home centers and only some garage door stores keep many doors in stock, so expect to order one instead of buying it off the shelf. Garage doors are available in wood, fiberglass and steel. Steel doors, like ours, are light, maintenance-free, affordable, readily available, and have an insulating value as high as R-19.


When you're done watching this video you'll know how to determine whether the company you hired to replace your garage door spring installed the right size spring on your door. You'll also learn the consequences to your garage door opener if the wrong size spring is used. If you are having a problem with your garage door spring, the 2:30 minutes you spend watching this video is time will spent.
With the rods and other tools at hand, I am ready to begin. The first task is to remove the broken spring and its unbroken mate from the torsion shaft. To remove and disassemble the shaft and lift drums, the torsion on the unbroken spring must first be released. I used a ratcheting box-end wrench to loosen the set-screws while pushing the rod against the force I knew would be released when the screws let go. Later I switched to an open-end wrench for the set-screws, since some of the square screw heads were too rough to fit in the box-end wrench.
Spring rate and torque: In my spring replacement above, the wire size was d = 0.2253 inches, and the ID was 2 inches, giving a mean diameter D = 2.2253 inches. The number of coils is L/d = 24 inches / 0.2253 = 107, less about 5 dead coils on the winding cones, or 102 active coils. Thus the spring rate is K = (π*28.5*10^6 * (0.2253)^4) / (32 * 102 * 2.2253) = 31.8 in-lb/turn (IPPT). Winding 7.5 turns * 31.8 in-lb/turn yields a torque of 238 in-lbs per spring.
We offer wide range of stainless metal appliqués. Brushed metal effect or painted any RAL colour. Appliqués will suit most demanding design requirements. If you can’t find what you like an option could be your personal design appliqué. Just send a picture or drawing and we will replicate it on your door. Use our recommended designs or create your own:
We love the fact that you can connect the Chamberlain Whisper Drive with a phone app for long-distance control, as well as the fact that the door will secure itself if you forget to do so. As with any technology, there is a learning curve in which the kinks will need to be worked out. But overall, very few owners have anything bad to say about the Whisper Drive. One smartphone user expressed his satisfaction with the product by saying, “I can check if I've left the garage door open and close it from my office!”
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
Garage doors break on their own schedule which is why we offer 24/7 Same Day Garage Door Repair. Emergency Service is also available upon request 7 Days a week. Say Goodbye to return trips because our expert Technicians Service Major Brands and are Equipped with Fully Stocked Trucks. When the garage door breaks, J&S Overhead Garage Door Service is your local Garage Door Repair Specialist. Whether your garage door or opener is not working our expert technicians will repair or replace any garage door system on the spot. Proudly serving Hampton Roads including Virginia Beach, Newport News, Chesapeake, Hampton, Yorktown, Suffolk, Portsmouth, Poquoson, Norfolk, Gloucester, Smithfield, Franklin, and Williamsburg, Virginia.

The lucky-for-you-I-found-another-problem trick: Another trick is to suggest your automatic opener was damaged (or "compromised") by the additional load or shock presented by the failure of the spring(s). The plastic worm gear used in the most common openers (see above) wears normally over the years and tends to leave a lot of debris inside the opener housing. Removing the opener cover reveals a lot of plastic shavings that may be cited as "evidence" you need a new opener, when the gears are actually still serviceable. Nevertheless, you may have indeed worn out the gear if you repeatedly cycled the door with the opener despite having broken springs, which is possible if you have a very lightweight door.
If you haven’t looked at garage doors lately, prepare to be pleasantly surprised. We’ve taken the garage door and made it stylish with designs to complement both classic and contemporary homes while still keeping the functionality you desire. A garage door can represent more than 30% of your home’s curb appeal, which makes choosing the right design especially important – and Home Depot has the widest selection available. With over 1,000 different garage door designs in wood, steel, composite, aluminum and glass, you’re sure to find the perfect style to transform your garage… and your home.
Our expert technicians arrive equipped with fully stocked trucks, ready to repair or replace any garage door and opener system including Liftmaster, Chamberlin, Sears, Craftsman, Genie, Clopay, Wayne Dalton, Amarr, Reliabilt, Raynor,C.H.I, and more. If the door system is unable to be repaired including Wayne Dalton torqmaster setups and needs to be replaced, our technicians are able to upgrade the garage door system with extension or torsion setups on the spot.
We are your trustworthy, affordable, and always accessible garage and gate service company. You enjoy quality service every time you choose Garage Service Pro. You can rely on our professional staff who are efficient and available every day of the week. We are a close-knit company that values loyalty and service. This is seen in our relationship with our customers as we truly care about delivering superior service no matter the job.
Here are the winding rods inserted in the winding cone of the unbroken old spring, posed just for a picture. Note that I have carefully placed a sturdy, steady ladder just clear of the swing of the rods, such that when I am standing on the lower rungs to reach the rods, that my head and body are clear of the "kill zone" around the spring and cone. You must have a trustworthy platform to stand on, because a slip or shake of the ladder while you are winding can cause you to lose your socketed attachment to the cone, letting loose the spring. I would not trust an ordinary household step ladder for this purpose.
If your door has two springs, most professionals and research online says that replacing both springs is the best option. Most torsion springs are rated for 10,000 close/open cycles. If only one of your springs is broken, both springs are still recommended to be replaced. Considering that your second spring will break soon anyways, this added on fix is only going to cost you about $50 extra to assure that you don't have to pay another service fee for a second visit.
You might not think it could get easier than pushing a big button to open a door, but some garage door openers make things even simpler by offering keyless entry and multiple remotes. Many models come with a keyless entry pad that mounts outside the garage door so you can gain access without a remote. While a remote is preferable for most situations, there are times when you need to get into the garage and don’t have it handy, so this is a nice feature to have.
Once the springs are relaxed and loose on the torsion shaft, the lift drums lose their tension on the lift cable, and the cable comes loose. The end of the cable is terminated by a press sleeve, which locks into a ramp on the drum. Different drum styles have a bolt or other method to fix the cable end to the drum. These steel cables are springy and won't stay in place without tension. If my pre-inspection had showed that these cables were worn or frayed, then I would have ordered proper replacements ahead of time from the spring distributor, since this is the opportunity to replace them. Standard hardware-store cable and fittings are not appropriate.

The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]
Trading wire size for length, diameter, or cycle life: Now we are really going to save you some money, if you just recall your high school algebra class (and I don't mean that cute cheerleader who sat next to you). If you further understand the role of the 4th power of the spring wire size (letter d in the formulas above) in the numerator of the spring rate formula, and how to increase or decrease d to compensate for changes in length, diameter, and cycle life, then you're qualified for elite spring calculations. Matching springs is a matter of equating the 4th power of the proportion in wire size change to the proportion of change in the diameter or length or the product of both diameter and length. However, it is usually best to only increase wire size when substituting a spring, since this does not derate the cycle life. If you observe that the formula for bending stress is proportionate to the inverse 3rd power of the diameter, then physically a proportionate increase in wire size will result in a dramatic increase in cycle life of the 3rd power of that proportion. Trade-off example: Yawn with me while we ponder my original spring once more. Let's say I was in a fit of engineering mania, and wanted to replace my spring having a 0.2253 inch diameter wire (d = 0.2253) with a 0.262 wire version (d = 0.262). How much longer is the spring with equal torque rate, assuming we use the same coil diameter? The proportion of this change is 0.262/0.2253 = 1.163, and the 4th power of that is 1.83. This means the length must increase by a factor of 1.83 (again, not counting dead coils). Recalling that the length in Example 1 was 102 non-dead coils, the heavier wire spring must be about 1.83*102 = 187 coils, which when adding 5 dead coils and multiplying by the wire size to get the overall length, is (187+5)*0.262 = 50 inches, versus 24 inches in the original. So using this heavier wire more than doubles the length (and thus the mass and thus the cost). While the cost about doubles, the stress goes down by the inverse 3rd power of the wire size proportion, or 1/(1.163**3) = 0.64. Sress is favorably, non-linearly related to cycle lifetime (halving the stress more than doubles the lifetime), so this decreased stress should more than double the expected lifetime of the spring. While the up-front cost is more, the true cost of an amortized lifetime is much less. In short, per cycle it is cheaper. Ah, the wonders of engineering calculations! Conclusion: Observe that the stress formula (and thus the cycle lifetime) depends only on wire diameter (d) for equal torques. Thus the only way to improve cycle lifetime is to use heavier wire. For equal torques, heavier wire size, due to the exponents in the formulas, increases cycle lifetime much faster than it increases mass (and thus cost), physically speaking.
An enantiomorphic (mirrored) pair of springs, such as my standard door uses, will consist of one left-hand and one right-hand spring. Note that this "right" and "left" has nothing necessarily to do with whether the spring is mounted on the left or right of the center bearing plate. Indeed, with my standard door, if you stand inside the garage, facing out, then the spring to the left is a right-hand-wound spring, and the spring to the right is a left-hand-wound spring. The photos above and below of the broken spring show that it is a right-hand-wound spring.
Started in 2004, Aladdin Garage Doors has become known nationwide as the trusted source for garage doors, repairs, and fast, efficient service. With a mission focused on delivering outstanding customer care, we’re proud to offer garage doors that lead the industry in quality, value, and lifetime protection for homes and businesses. Whatever your garage door needs may be, you can count on Aladdin Garage Doors to offer:
To make sure the job gets done right, our professional installers are local, licensed and insured. With a 9.7 out of 10 VOC score, our garage installers will exceed your expectations, provide reliable service, and install attractive garage doors that will transform your home’s appearance. All labor, products and installations are 100% backed by The Home Depot. Service you can trust.

While winding or unwinding, one must be mindful of the possibility that the spring could break during winding process itself. If that should happen while the spring is significantly torqued, hazardous forces on the winding bar will suddenly become unbalanced, and the bar will take an unexpected jump, possibly injuring your hand or anything else in its path. At the same time, the spring remnants, although captured on the torsion bar, will create a frightening racket that would give the bravest soul a start. So your winding technique should be firmly in control of the rods, and you should not be so delicately perched on a ladder such that a startle will result in a fall.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

Spring stretch: When the door is at the top of travel, the spring(s) are hardly wound, but are stretched, so on a single-spring installation this stretch tends to pull the shaft towards the non-spring side. With two springs, the stretch tends to cancel out. This top-of-travel spring stretch, being about 7 or 8 turns of the wire, will thus amount to upwards of about 2 inches on a typical size spring of 0.253 wire. This spreads out to a gap of about 0.020" per coil on a typical 100-coil spring, so the stretch is not very visible.
With over 30 years experience, Delaware Express Garage Doors, LLC, takes pride in providing the best service and making sure you are 100% satisfied with our work. We specialize in Garage Door and Opener installation and repair. From simple garage door openers to cell phone enabled devices, our technicians will get your doors working safely with fast reliable service.
A garage door is a large door on a garage that opens either manually or by an electric motor (a garage door opener). Garage doors are frequently large enough to accommodate automobiles and other vehicles. Small garage doors may be made in a single panel that tilts up and back across the garage ceiling. Larger doors are usually made in several jointed panels that roll up on tracks across the garage ceiling, or into a roll above the doorway. The operating mechanism is spring-loaded or counterbalanced to offset the weight of the door and reduce human or motor effort required to operate the door. Less commonly, some garage doors slide or swing horizontally. Doors are made of wood, metal, or fiberglass, and may be insulated to prevent heat loss. Warehouses, bus garages and locomotive sheds have larger versions.
Some of the best garage door openers offer special features like a backup power source or a timer that automatically closes the door behind you at a predetermined time. While the door openers we reviewed vary in terms of power, noise and efficiency, they are all effective in the all-important task of letting you come and go with the simple push of a button. Here are the criteria we used to rank the top garage door openers:
Another recent innovation in the garage door opener is a fingerprint-based wireless keypad. This unit attaches to the outside of the garage door on the jamb and allows users to open and close their doors with the press of a finger, rather than creating a personal identification number (PIN). This is especially helpful for families with children who may forget a code and are latchkey kids.
Our expert technicians arrive equipped with fully stocked trucks, ready to repair or replace any garage door and opener system including Liftmaster, Chamberlin, Sears, Craftsman, Genie, Clopay, Wayne Dalton, Amarr, Reliabilt, Raynor,C.H.I, and more. If the door system is unable to be repaired including Wayne Dalton torqmaster setups and needs to be replaced, our technicians are able to upgrade the garage door system with extension or torsion setups on the spot.

The garage door repair should be done right the first time which is why J&S Overhead Garage Door Service uses custom high-cycle garage torsion springs. These extended life garage door springs generally last up to 5x longer than standard garage spring replacements. We include a lifetime parts and labor warranty on torsion spring replacements because we know they won’ t break, EVER. In fact this is what sets us apart from the competition. Using the highest quality parts available allows for safe, long term continuous use of your garage door without return service calls, saving you money.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
The gentleman who showed up to my door was kind and very respectful. Introduced himself < Jeremy> and very professionally. He did an outstanding job and took time to let me know each step that was needed. Personally I would give Precision and the gentleman who came a big rating of a 10++++++ Thank you Precision and I would recommend your company to anyone.. A very pleased customer ... ..

In each of our branches, we have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.


We offer wide range of stainless metal appliqués. Brushed metal effect or painted any RAL colour. Appliqués will suit most demanding design requirements. If you can’t find what you like an option could be your personal design appliqué. Just send a picture or drawing and we will replicate it on your door. Use our recommended designs or create your own:
And for some extra features, you'll appreciate accessing the system through the MyQ smartphone app. You can set up this Chamberlain opener to automatically close the door after 1, 5, or 10 minutes, which is great for people who are a bit forgetful. We also really like the motion-detecting control panel, which turns on lights whenever it records nearby movement.
Here's a view of my door and its broken torsion spring. This door is 10 feet wide and 7 feet high, constructed of 3/4 thick hollow wood panels inside with 3/4 inch plywood siding outside to match the house exterior. This is original to the house which was constructed in 1978, and is much heavier (238 pounds, as I measured later as described below) than the steel doors most common today in new construction. The 10-foot width is a little larger than usual for a one-car garage; such doors are typically only 7 or 9 feet wide. The ceiling height is 9 feet, providing 18 inches clearance above the torsion shaft. This is in a 3-car garage with 3 separate extra-wide doors. Every man's dream! ('cept when the door is broke.)
GREAT Company. Called in at 1:30 on a Saturday and my issue was fixed by 3:30 that same day. Our service tech Ken was a great guy who was A++++Can't ask for a better experience than I had with this company. I highly recommend this company and Ken to everyone. And their rates are very fair. GREAT Company to deal with. I wish any other contractor I've dealt with were even half as good as this company. A+++++++ all the way.read more
Bringing simple convenience to your home the Chamberlain Bringing simple convenience to your home the Chamberlain 1-1/4 HP Garage Door Opener provides instant garage access at your fingertips. Featuring innovative built-in smartphone control and battery backup this system ensures that you're never locked out of your home. Boasting a steel reinforced belt drive the B970 features anti-vibration technology ...  More + Product Details Close
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