Our customer loyalty is not necessarily tied to just product quality, brand recognition, and service excellence. While those things matter, our customers place significantly greater emphasis on satisfaction with the sales experience itself when committing to Direct Garage Doors. Within the sales experience, our customers learn new ways to reduce operating expenses with our green products.
Yet another professional wrote me to say that the red paint on certain components of these assemblies is an "industry standard" that signals, "Danger! Part under hazardous tension." Other items under tension like the bolts on the cable attachment plate on the door should therefore also be painted red. If so, then this is a new, ambiguous, unreliable, and little-publicized standard, because none of my old hardware shows it, red paint also means other things, and searching the Web does not readily turn up references to this practice.
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Are you needing garage door repair? Has your garage door opener stopped working, or are you looking to boost your curb appeal? Whatever your garage door need may be, your local authorized Overhead Door™ Distributor is there to assist. You can find the nearest Overhead Door™ Distributor near you today by using our Distributor Locator to search your area.
Customers who have purchased this garage door opener for their homes have been mostly satisfied with the performance of it. Many have raved about how quiet it actually is—one said instead of hearing the metal squeak and clank like with their last one, only the sound of the “wooden door being jostled around as it is pulled up and down” is all you hear with this one. Customers were also happy with the features including the automatic closer when you forget to shut it after you go inside. Some had had issues with the manual being hard to understand while installing it themselves. But most were happy with the overall performance.
Garage Door Installation – This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers. It is the complete service and installation of a new door. We inspect all the parts, make adjustments to fit your garage opening, and service all elements during the installation process. Plus, we check to ensure all parts are in proper working order after installed.