Seattle Garage Doors Service F.A.Q.

1. My remote isn’t working, do I need a new one?
Make sure you are holding the remote within range of the garage door opener and that the motors antenna is hanging down. Replace the batteries in the device if necessary and check that it has been correctly programmed.
Still not working? You might need to purchase a new remote; make sure that it is compatible with your opener, or select a universal model.

2. I have two springs, but only one is broken. Do I have to replace both, or can I just replace the one?
While you do not HAVE to replace both, it is highly recommended. When there are two springs attached to a garage door they work together to fully lift and close your garage door, which means if one has failed the other will not be far behind. Having a broken spring can cause the door to become lopsided or put strain on the tracks, which can lead to more costly repairs.

3. My door isn’t closing properly or reverses as soon as it hits the floor. What is causing this?
Have a look at the close limit switch. The garage door opener limit switch tells the motor that lifts and lowers the garage door when to stop running, and may need adjustment. Incorrectly set limit switches may prevent your garage door from closing completely or opening all the way.
If this doesn’t solve the problem, try manually raising and lowering your garage door to make sure that it is binding. Be sure to also check the safety sensors as anything in front of them, including dirt and debris, can cause the door to not close properly.

4. What is the difference between a chain, screw, and belt drives?
Chain drives use a metal drive to pull the door onto the tracks and while the least expensive and most commonly used, they are the loudest and should not be used when the opener is located below a bedroom or any other room where you’d prefer not to hear the opener every time the garage is opened.
Screw drives use a threaded rod steel to lift the door and require less maintenance than a belt or screw drive, but can also be noisy. Newer screw drive models have a plastic lining to help reduce the amount of noise, but cannot stand up to drastic weather changes, such as very hot summers and really cold winters.
The third, and probably the best for most people, is the belt drive. Belt drives run on a rubber belt and are as reliable as a chain drive without the noise, which is perfect for garages that are attached to your home.

5. Can I paint or stain my garage door?
Yes! Steel and wooden garage doors can be painted and stained to whatever color you choose. Make sure to thoroughly wash the door, preferably with TSP (tri sodium phosphate) and let it dry completely. Use a high quality latex paint for the best results. Wooden garage doors should be cleaned and maintained in accordance with the manufacturer’s recommendations.
Generally, it is recommend you paint them initially on both the inside and outside and repaint the exterior surface every year or two. If you finish only the outside of a garage door, the door may warp due to moisture infiltration.

6. Can I replace a section or panel of my door instead of the whole thing?
In most cases it is possible to replace a section or panel alone without having to replace the entire door. However, if two or more sections or panels are broken or missing we may suggest installing a new door as it can be more costly and time consuming to replace multiple panels and sections instead of just installing a new door altogether.

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